Kish Digital Banking User Guide

Getting Started3
Digital Banking System Requirements8
Browser (Desktop & Mobile)8
Mobile Device (App)8
Mobile Remote Deposit Capture8
New User Enrollment9
Logging In10
Multi-Factor Authentication12
Logging Off13
Duo Mobile14
Accounts16
Dashboard Overview16
Account Details Overview18
Transaction Details20
Adding a New Account22
Adding an Account to TotalView23
Adding an External Account24
Verifying an External Account26
Removing an External Account27
Editing Favorite Accounts28
Organize Dashboard29
Reorder Accounts29
Rename Accounts30
Hide/Unhide Accounts31
Hide/Unhide Dashboard Tiles32
App Appearance33
Favorite Payees34
Selecting Favorite Payees34
My Credit Manager35
Registration35
Overview37
TotalView38
Initial Setup38
Tagging Transactions39
Splitting a Transaction41
TotalView Dashboard43
Spending by Category44
Budget46
Adding Budgets47
Managing Budgets48
Add a Budget Alert50
Cashflow Overview51
Add a Bill or Income52
Configure Accounts53
Bills and Income54
Net Worth55
Add an Unlinked Asset or Debt56
Goals57
Adding Goals58
Save for Goals58
Pay Off Goals59
Add a Goal Alert60
Managing Goals61
Security62
Protecting Your Information62
General Guidelines62
Login ID and Password62
Fraud Prevention62
Login Settings63
Change Username63
Change Password64
Change Security Questions65
Recent Logins66
Mobile Security Preferences67
Enabling Biometric Sign-In67
Enabling FaceID68
Enabling PIN Login69
Auto-Login70
Alerts71
Alerts Overview71
Custom Alerts72
Bill Pay Alerts73
Security Alerts74
TotalView Alerts75
Turning Alerts On and Off76
Editing or Deleting Alerts77
Previous Alerts78
Move Money79
Move Money Overview79
Bill Pay Enrollment80
Adding a Payee82
Person to Person Payee82
Bill Pay Payee - Company84
Bill Pay Payee - Individual86
Favoriting a Payee89
Editing a Payee90
Deleting a Payee91
New Transaction92
Transferring Money Between Your Accounts92
Making a Loan Payment94
Transferring Money to Another Person (P2P)97
Making a Bill Pay Payment99
Editing Transfers/Payments101
Skip Transfers/Payments102
Deleting Transfers/Payments103
Deposit Checks104
Remote Deposit104
Manage Cards105
Turn Card On or Off105
Card Name106
Card Alert107
Temporary Spending Limit Increase108
Change PIN109
Report Lost or Stolen Card110
Travel Notification111
Enable Automatic On/Off113
Google Pay/Apple Pay115
Reports116
Creating a New Report116
Account Activity Report116
Running an Existing Report117
Editing a Report118
Deleting a Report119
Services120
Locations120
Secure Message Overview121
Sending a Secure Message122
Submit a Form123
Documents124
Enrollment124
Viewing Documents125
Tax Forms126
Chat127
Stop Payment128
Single Check128
Multiple Checks130
ACH132
Settings135
Contact Settings135
Adding a New Phone135
Editing a Phone136
Deleting a Phone137
Editing an Email Address138

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