Kish Digital Banking User Guide
First page
Table of contents
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Getting Started
8
Digital Banking System Requirements
8
Browser (Desktop & Mobile)
8
Mobile Device (App)
8
Mobile Remote Deposit Capture
8
New User Enrollment
9
Logging In
10
Logging Off
10
Multi-Factor Authentication (MFA)
11
Logging Off
12
DUO Mobile
13
Using Multi-Factor Authentication
15
Resetting a Forgotten Password
16
Accounts
17
Dashboard Overview
17
Account Details Overview
19
Transaction Details
21
Adding a New Account
23
Adding an Account to TotalView
24
Adding an External Account
25
Removing an External Account
27
Organize Dashboard
28
Reorder Accounts
28
Rename Accounts
29
Hide/Unhide Accounts
30
Hide/Unhide Dashboard Tiles
31
App Appearance
32
My Credit Manager
33
Registration
33
Overview
35
Quick Pay
36
Selecting Favorite Payees
36
Person to Person
37
Bill Pay
39
External Account
41
Monthly Activity
43
TotalView
44
Initial Setup
44
Tagging Transactions
45
Splitting a Transaction
47
TotalView Dashboard
49
Spending by Category
50
Budget
52
Adding Budgets
53
Managing Budgets
54
Add a Budget Alert
56
Cashflow Overview
57
Add a Bill or Income
58
Net Worth
59
Add an Unlinked Asset or Debt
60
Goals
61
Adding Goals
62
Save for Goals
62
Pay Off Goals
63
Add a Goal Alert
64
Managing Goals
65
Security
66
Protecting Your Information
66
General Guidelines
66
Login ID and Password
66
Fraud Prevention
66
Login Settings
67
Change Username
67
Change Password
68
Change Security Questions
69
Recent Logins
70
Mobile Security Preferences
71
Enabling Biometric Sign-In
71
Enabling PIN Login
72
Auto-Login
73
Alerts
74
Alerts Overview
74
Custom Alerts
75
Bill Pay Alerts
76
Security Alerts
77
TotalView Alerts
78
Turning Alerts On and Off
79
Editing or Deleting Alerts
80
Previous Alerts
81
Move Money
82
Move Money Overview
82
Bill Pay Enrollment
83
Adding a Payee
85
Person to Person Payee
85
Bill Pay Payee - Company
87
Bill Pay Payee - Individual
90
Favoriting a Payee
93
Editing a Payee
94
Deleting a Payee
95
New Transaction
96
Transferring Money Between Your Accounts
96
Making a Loan Payment
98
Transferring Money to Another Person (P2P)
100
Making a Bill Pay Payment
102
Editing Transfers/Payments
104
Skip Transfers/Payments
105
Deleting Transfers/Payments
106
Deposit Checks
107
Remote Deposit
107
Manage Cards
108
Turn Card On or Off
108
Card Name
109
Card Alert
110
Temporary Spending Limit Increase
111
Change PIN
112
Report Lost or Stolen Card
113
Travel Notification
114
Enable Automatic On/Off
116
Google Pay/Apple Pay
118
Reports
119
Creating a New Report
119
Account Activity Report
119
Running an Existing Report
120
Editing a Report
121
Deleting a Report
122
Services
123
Locations
123
Secure Message Overview
124
Sending a Secure Message
125
Submit a Form
126
Documents
127
Enrollment
127
Viewing Documents
128
Tax Forms
129
Chat
130
Stop Payment
131
Single Check
131
Multiple Checks
133
ACH
135
Settings
137
Contact Settings
137
Adding a New Phone
137
Editing a Phone
138
Deleting a Phone
139
Editing an Email Address
140
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