Kish Digital Banking User Guide

Getting Started3
Digital Banking System Requirements8
Browser (Desktop & Mobile)8
Mobile Device (App)8
Mobile Remote Deposit Capture8
New User Enrollment9
Logging In10
Multi-Factor Authentication12
Logging Off13
Duo Mobile14
Accounts16
Dashboard Overview16
Account Details Overview18
Transaction Details20
Adding a New Account22
Adding an Account to TotalView23
Adding an External Account24
Verifying an External Account26
Removing an External Account27
Editing Favorite Accounts28
Organize Dashboard29
Reorder Accounts29
Rename Accounts30
Hide/Unhide Accounts31
Hide/Unhide Dashboard Tiles32
App Appearance33
Favorite Payees34
Selecting Favorite Payees34
My Credit Manager35
Registration35
Overview37
TotalView38
Initial Setup38
Tagging Transactions39
Splitting a Transaction41
TotalView Dashboard43
Spending by Category44
Budget46
Adding Budgets47
Managing Budgets48
Add a Budget Alert50
Cashflow Overview51
Add a Bill or Income52
Configure Accounts53
Bills and Income54
Net Worth55
Add an Unlinked Asset or Debt56
Goals57
Adding Goals58
Save for Goals58
Pay Off Goals59
Add a Goal Alert60
Managing Goals61
Security62
Protecting Your Information62
General Guidelines62
Login ID and Password62
Fraud Prevention62
Login Settings63
Change Username63
Change Password64
Change Security Questions65
Recent Logins66
Mobile Security Preferences67
Enabling Biometric Sign-In67
Enabling FaceID68
Enabling PIN Login69
Auto-Login70
Alerts71
Alerts Overview71
Custom Alerts72
Bill Pay Alerts73
Security Alerts74
TotalView Alerts75
Turning Alerts On and Off76
Editing or Deleting Alerts77
Previous Alerts78
Move Money79
Bill Pay Enrollment79
Change or Add Accounts to Bill Pay81
Add, Edit, and Delete Payees82
Person to Person Payee82
Bill Pay Payee - Company84
Bill Pay Payee - Individual86
Favoriting a Payee89
Editing a Payee or External Account90
Deleting a Payee or External Account91
New Transaction92
Transferring Money Between Your Accounts92
Making a Loan Payment94
Transferring Money to Another Person (P2P)96
Making a Bill Pay Payment - Company - Standard Delivery98
Making a Bill Pay Payment - Company - Rush Delivery100
Making a Bill Pay Payment - Individual102
Editing Transfers/Payments104
Deleting Transfers/Payments105
Deposit Checks106
Remote Deposit106
Manage Cards107
Turn Card On or Off107
Card Name108
Card Alert109
Temporary Spending Limit Increase110
Change PIN111
Report Lost or Stolen Card112
Travel Notification113
Enable Automatic On/Off115
Google Pay/Apple Pay117
Reports118
Creating a New Report118
Account Activity Report118
Running an Existing Report119
Editing a Report120
Deleting a Report121
Services122
Locations122
Secure Message Overview123
Sending a Secure Message124
Submit a Form125
Documents126
Enrollment126
Viewing Documents127
Tax Forms128
Chat129
Stop Payment130
Single Check130
Multiple Checks132
ACH134
Settings137
Contact Settings137
Adding a New Phone137
Editing a Phone138
Deleting a Phone139
Editing an Email Address140

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