Kish Digital Banking User Guide

Getting Started8
Digital Banking System Requirements8
Browser (Desktop & Mobile)8
Mobile Device (App)8
Mobile Remote Deposit Capture8
New User Enrollment9
Logging In10
Logging Off10
Multi-Factor Authentication (MFA)11
Logging Off12
DUO Mobile13
Using Multi-Factor Authentication15
Resetting a Forgotten Password16
Accounts17
Dashboard Overview17
Account Details Overview19
Transaction Details21
Adding a New Account23
Adding an Account to TotalView24
Adding an External Account25
Removing an External Account27
Organize Dashboard28
Reorder Accounts28
Rename Accounts29
Hide/Unhide Accounts30
Hide/Unhide Dashboard Tiles31
App Appearance32
My Credit Manager33
Registration33
Overview35
Quick Pay36
Selecting Favorite Payees36
Person to Person37
Bill Pay39
External Account41
Monthly Activity43
TotalView44
Initial Setup44
Tagging Transactions45
Splitting a Transaction47
TotalView Dashboard49
Spending by Category50
Budget52
Adding Budgets53
Managing Budgets54
Add a Budget Alert56
Cashflow Overview57
Add a Bill or Income58
Net Worth59
Add an Unlinked Asset or Debt60
Goals61
Adding Goals62
Save for Goals62
Pay Off Goals63
Add a Goal Alert64
Managing Goals65
Security66
Protecting Your Information66
General Guidelines66
Login ID and Password66
Fraud Prevention66
Login Settings67
Change Username67
Change Password68
Change Security Questions69
Recent Logins70
Mobile Security Preferences71
Enabling Biometric Sign-In71
Enabling PIN Login72
Auto-Login73
Alerts74
Alerts Overview74
Custom Alerts75
Bill Pay Alerts76
Security Alerts77
TotalView Alerts78
Turning Alerts On and Off79
Editing or Deleting Alerts80
Previous Alerts81
Move Money82
Move Money Overview82
Bill Pay Enrollment83
Adding a Payee85
Person to Person Payee85
Bill Pay Payee - Company87
Bill Pay Payee - Individual90
Favoriting a Payee93
Editing a Payee94
Deleting a Payee95
New Transaction96
Transferring Money Between Your Accounts96
Making a Loan Payment98
Transferring Money to Another Person (P2P)100
Making a Bill Pay Payment102
Editing Transfers/Payments104
Skip Transfers/Payments105
Deleting Transfers/Payments106
Deposit Checks107
Remote Deposit107
Manage Cards108
Turn Card On or Off108
Card Name109
Card Alert110
Temporary Spending Limit Increase111
Change PIN112
Report Lost or Stolen Card113
Travel Notification114
Enable Automatic On/Off116
Google Pay/Apple Pay118
Reports119
Creating a New Report119
Account Activity Report119
Running an Existing Report120
Editing a Report121
Deleting a Report122
Services123
Locations123
Secure Message Overview124
Sending a Secure Message125
Submit a Form126
Documents127
Enrollment127
Viewing Documents128
Tax Forms129
Chat130
Stop Payment131
Single Check131
Multiple Checks133
ACH135
Settings137
Contact Settings137
Adding a New Phone137
Editing a Phone138
Deleting a Phone139
Editing an Email Address140

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