Lone Star Capital Bank Business Online Banking User Guide

7-10-23

BUSINESS ONLINE BANKING USER GUIDE

II

Published by Murphy & Company, Inc. 13610 Barrett Office Drive, Suite 206

St. Louis, MO 63021 www.mcompany.com

© 2009-2023 Murphy & Company, Inc. Macintosh is a trademark of Apple Inc., registered in the U.S. and other countries. Adobe Reader is a registered trademark of Adobe Systems, Inc. Copyright 2021 CSI. All rights reserved. Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author, publisher nor any other party associated with this product shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service.

1

Getting Started

Welcome to Business Online Banking with Lone Star Capital Bank! Whether you are at home or the office using a mobile phone, tablet or laptop, we strive to make your Business Online Banking experience easy and convenient. By adding powerful commercial products and features, LSCB provides you with the complex tools your business needs to achieve its goals. Business Online Banking shares similar features with our personal accounts, but this guide is designed to direct you through business features only. You can navigate this guide by clicking a topic or feature in the Table of Contents. Each section provides an overview and steps to help you during the Business Online Banking process. If you have additional questions, contact us at 210-657 5122 or by email at eBankingsupport@lscb.com.

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Table of Contents Getting Started

Business Online Banking Overview.............................................................................5 Transaction Type Overview..........................................................................................6 Company Management Company Management Overview...............................................................................7 Adding a New Participant to an Existing Company ........................................................... 8 Adding Participant to an Existing Company.............................................................10 Uploading Participants........................................................................................................ 12 ACH New ACH Batch............................................................................................................13 Part 1: Creating an ACH Batch............................................................................................ 13 Part 2: Adding an Existing Participant................................................................................ 15 Part 3: Adding a Detailed Record....................................................................................... 16 Part 4: Finalizing the ACH Batch......................................................................................... 18 Part 5: Scheduling the ACH Batch...................................................................................... 19 Part 6: Reviewing the ACH Batch........................................................................................ 20 Creating an ACH Template.........................................................................................21 Part 1: Creating an ACH Template...................................................................................... 21 Part 2: Adding an Existing Participant................................................................................ 23 Part 3: Adding a Detail Record............................................................................................ 24 Part 4: Finalizing an ACH Template.................................................................................... 26 Part 5: Reviewing an ACH Template................................................................................... 27 Initiating a Template...................................................................................................28 Part 1: Initiating a Template................................................................................................ 28 Part 2: Scheduling an ACH Batch........................................................................................ 30 Part 3: Reviewing an ACH Batch......................................................................................... 31 Editing an ACH Template............................................................................................32 Deleting an ACH Template.........................................................................................33 ACH File Upload...........................................................................................................34 Creating a Template for Delimiter Separated File Uploads............................................ 36 Editing a Template for Delimiter Separated File Uploads............................................... 38 Deleting a Template for Delimiter Separated File Uploads............................................. 39 Uploading a Delimiter Separated File................................................................................ 40 Editing an ACH Batch..................................................................................................44 Deleting an ACH Batch................................................................................................45 Approving an ACH Batch............................................................................................46 NOCS/Returns..............................................................................................................48 To Correct a NOC.................................................................................................................. 48 To Mark a Return as Reviewed........................................................................................... 50

3

Wires New Domestic Wire.....................................................................................................51 Part 1: Recipient Information.............................................................................................. 52 Part 2: (Optional) Beneficiary and Intermediary Institutions.......................................... 53 Part 3: Schedule Wire Payment.......................................................................................... 54 Part 4: Review Wire Payment.............................................................................................. 55 Creating a Domestic Wire Template.........................................................................56 Part 1: Recipient Information.............................................................................................. 56 Part 2: (Optional) Beneficiary and Intermediary Institutions.......................................... 58 Part 3: Template Name........................................................................................................ 59 Part 4: Review Wire Template............................................................................................. 60 Part 4: Review Wire Template............................................................................................. 61 Initiating a Template...................................................................................................62 Part 1: Initiating a Template................................................................................................ 62 Part 2: Scheduling a Wire.................................................................................................... 63 Part 3: Reviewing a Wire...................................................................................................... 64 Editing a Wire Template.............................................................................................65 Deleting a Wire Template...........................................................................................67 Editing a Wire...............................................................................................................68 Deleting a Wire............................................................................................................69 Approving a Wire.........................................................................................................70 Rejecting a Wire...........................................................................................................71 Wire History.................................................................................................................72 Positive Pay Introduction. ................................................................................................................73 Manually Add a Check................................................................................................74 Check Upload Templates............................................................................................76 Fixed Length Template........................................................................................................ 76 Delimiter Separated Template........................................................................................... 78 Edit Upload Templates...............................................................................................80 Manually Add Checks Via Upload..............................................................................82 Managing Exceptions..................................................................................................84 Historical Decisions.....................................................................................................85 Filters. ...........................................................................................................................86 Add Email Address to Receive Notifications..................................................................... 86 Add an Allowed Company................................................................................................... 87 Manage Allowed Companies.............................................................................................. 88 Block an ACH Item................................................................................................................ 89 Manage Blocked Items........................................................................................................ 90 Manage Watch List............................................................................................................... 91 Manage Watch List............................................................................................................... 92

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Reports Creating a New Report................................................................................................93 Running an Existing Report........................................................................................94 Editing a Report...........................................................................................................95 Deleting a Report.........................................................................................................96 Alerts Alerts Overview............................................................................................................97 Custom Alerts....................................................................................................................... 98 Business Banking Alerts...................................................................................................... 99 Security Alerts.................................................................................................................... 100 Turning Alerts On and Off................................................................................................ 101 Editing or Deleting Alerts.........................................................................................102 Previous Alerts..........................................................................................................103

5

Getting Started

Business Online Banking Overview

Whether you’re an enterprise, large corporation or small organization, our flexible Business Online Banking can efficiently serve you.

Getting Started: Business Online Banking Overview

6

Getting Started

Various types of payment methods are offered through Business Online Banking including wire and ACH transfers. Though both methods are quick, electronic payments, wires are the fastest way to transfer money between accounts. ACH transactions can be sent as a single or batch process, and funds are generally not available until the next business day. Please contact us at 210-657-5122 or by email at eBankingsupport@lscb.com for a full list of wire and ACH fees or if you have any questions. Transaction Type Overview

Getting Started: Transaction Type Overview

7

Company Management Company Management Overview

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

Click the Company Management tab. A. The following information presents for each subsidiary: • Name 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I • ID Number • EIN Number

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

Company Management: Company Management Overview

8

Adding a New Participant to an Existing Company

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c

Click the Company Management tab. 1. Select an existing company. 2. Click te Participants tab. 3. Click the + Add Participant button. 4. Enter their full name. 5. (Optional) Enter their identification number. 6. (Optional) Enter their address. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

1d 2d 3d 4d 5d 6d 7d 8d 9d

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

11a 12a 13a 14a 15a 16a 17a 18a 19a

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

11b 12b 13b 14b 15b 16b 17b 18b 19b

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

J3

Company Management: Company Management Overview A3 B3 C3 D3 E3 F3 G3 H3 I3

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11 12 13 21 22 23 1 2 3 K L M U V W A B C 11 12 13 14 21 22 23 24 1 2 3 4 K L M N U V W X A B C D 11 12 13 14 15 21 22 23 24 2 1 2 3 4 5 K L M N O U V W X Y A B C D E 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 1a 2a 3 1b 2b 3 1c 2c 3 1a 2a 3a 4 1b 2b 3b 4 1c 2c 3c 4 1a 2a 3a 4a 5 1b 2b 3b 4b 5 1c 2c 3c 4c 5 1a2a3a4a5a6 1b2b3b4b5b6 1c2c3c4c5c6 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 11a 12a 13 11b 12b 13 1d 2d 3d 4 1d 2d 3 A1 B1 C A2 B2 C A3 B3 C 11b 12b 13b 14 A1 B1 C1 D A2 B2 C2 D A3 B3 C3 D 11a 12a 13a 14a 1 11b 12b 13b 14b 1 1d 2d 3d 4d 5 A1 B1 C1 D1 E A2 B2 C2 D2 E A3 B3 C3 D3 E 11a 12a 13a 14a 15a 1 11b 12b 13b 14b 15b 1 1d2d3d4d5d6 A1B1C1D1E1F A2B2C2D2E2F A3B3C3D3E3F 11a 12a 13a 14a 15a 16a 11b 12b 13b 14b 15b 16b 1d 2d 3d 4d 5d 6d A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3 11a 12a 13a 1

10 16 17 18 19 20 26 27 28 29 30 6 7 8 9 J P Q R S T Z F G H I 10 17 18 19 20 27 28 29 30 7 8 9 J Q R S T G H I 10 18 19 20 28 29 30 8 9 10 15 16 17 18 19 20 25 26 27 28 29 30 5 6 7 8 9 J O P Q R S T Y Z E F G H I 10a 6a 7a 8a 9a 10b 6b 7b 8b 9b 10c 6c 7c 8c 9c 10d 6d 7d 8d 9d 10a 7a 8a 9a 10b 7b 8b 9b 10c 7c 8c 9c 10d 7d 8d 9d 10a 8a 9a 10b 8b 9b 10c 8c 9c 10d 8d 9d J R S T H I 10a 5a 6a 7a 8a 9a 10b 5b 6b 7b 8b 9b 10c 5c 6c 7c 8c 9c 10d 5d 6d 7d 8d 9d 16a 17a 18a 19a 20a 16b 17b 18b 19b 20b J1 F1 G1 H1 I1 a 17a 18a 19a 20a b 17b 18b 19b 20b 10a 6a 7a 8a 9a 10b 6b 7b 8b 9b 10c 6c 7c 8c 9c 10d 6d 7d 8d 9d J P Q R S T Z F G H I J2 F2 G2 H2 I2 J3 F3 G3 H3 I3 G1 H1 I1 J1 J2 G2 H2 I2 b 18b 19b 20b G3 H3 I3 H1 I1 16a 17a 18a 19a 20a 15a 16a 17a 18a 19a 20a a 18a 19a 20a 10 6 17 18 19 20 26 27 28 29 30 6 7 8 9

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

7. (Optional) Enter their email address. 8. (Optional) Check the box to send a participant and email when any batches that participant is included in are submitted/processed. 9. Check the box to make a universal participant. A universal participant is available to use for ACH batches related to any of your companies. 10. Click the “+ Add Account” link to add accounts to the participant. 11. Enter an account name. 12. Use the drop-down to select an account type. J3 J1 J2 J3 J1 J2 J3 J1 J2 J3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I

H2 I2

16b 17b 18b 19b 20b 15b 16b 17b 18b 19b 20b

H3 I3 F1 G1 H1 I1 E1 F1 G1 H1 I1 F2 G2 H2 I2 E2 F2 G2 H2 I2 F3 G3 H3 I3 E3 F3 G3 H3 I3

13. Enter the routing number. 14. Enter the account number. 15. Click the Save button. 16. Click the Save button. 17. Click the Next button.

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

Company Management: Company Management Overview

10

Company Management

Adding Participant to an Existing Company

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I

11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c

Click the Company Management tab. 1. Select a company. 2. Click the Participants tab. 3. Click the + Add Participant button. 4. Enter their full name. 5. (Optional) Enter their identification number. 6. (Optional) Enter their address. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11a 12a 13a 14a 15a 16a 17a 18a 19a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

11b 12b 13b 14b 15b 16b 17b 18b 19b

A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 J2 J3

A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

J2

CompanyManagement:AddingParticipanttoanExistingCompany A2 B2 C2 D2 E2 F2 G2 H2 I2

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

11

11 12 13 21 22 23 1 2 3

10 16 17 18 19 20 26 27 28 29 30 6 7 8 9 J P Q R S T Z F G H I 10 17 18 19 20 27 28 29 30 7 8 9 J Q R S T G H I 10 18 19 20 28 29 30 8 9 10 15 16 17 18 19 20 25 26 27 28 29 30 5 6 7 8 9 J O P Q R S T Y Z E F G H I 10a 6a 7a 8a 9a 10b 6b 7b 8b 9b 10c 6c 7c 8c 9c 10d 10a 7a 8a 9a 10b 7b 8b 9b 10c 7c 8c 9c 10d 7d 8d 9d 10a 8a 9a 10b 8b 9b 10c 8c 9c 10d 8d 9d J R S T H I 10a 5a 6a 7a 8a 9a 10b 5b 6b 7b 8b 9b 10c 5c 6c 7c 8c 9c 10d 5d 6d 7d 8d 9d a 16a 17a 18a 19a 20a J P Q R S T Z F G H I b 16b 17b 18b 19b 20b 10a 6a 7a 8a 9a 10b 6b 7b 8b 9b 10c 6c 7c 8c 9c 10d 6d 7d 8d 9d d 6d 7d 8d 9d J1 1 F1 G1 H1 I1 a 17a 18a 19a 20a b 17b 18b 19b 20b J2 F2 G2 H2 I2 J3 F3 G3 H3 I3 G1 H1 I1 J1 J2 G2 H2 I2 b 18b 19b 20b G3 H3 I3 H1 I1 16a 17a 18a 19a 20a 15a 16a 17a 18a 19a 20a a 18a 19a 20a 10 6 17 18 19 20 26 27 28 29 30 6 7 8 9

11 12 13 14 15 21 22 23 24 2 1 2 3 4 5 K L M N O U V W X Y A B C D E 1a 2a 3 1b 2b 3 1c 2c 3 K L M U V W A B C 1112 131415 1 21222324252 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 11 12 13 14 21 22 23 24 1 2 3 4 1a 2a 3a 4 1b 2b 3b 4 1c 2c 3c 4 K L M N U V W X A B C D 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 1a 2a 3a 4a 5 1b 2b 3b 4b 5 1c 2c 3c 4c 5 11a 12a 13 11b 12b 13 1d 2d 3 1a2a3a4a5a6 1b2b3b4b5b6 1c2c3c4c5c6 11a 12a 13a 1 11b 12b 13b 14 1d 2d 3d 4 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 11a 12a 13a 14a 1 A1 B1 C1 D A2 B2 C2 D A3 B3 C3 D 1d 2d 3d 4d 5d 6d 11b 12b 13b 14b 1 1d2d3d4d5d6 1d 2d 3d 4d 5 A1 B1 C1 D1 E A2 B2 C2 D2 E A3 B3 C3 D3 E 11a 12a 13a 14a 15a 1 11b 12b 13b 14b 15b 1 A1B1C1D1E1F A2B2C2D2E2F A3B3C3D3E3F 11a 12a 13a 14a 15a 16a 11b 12b 13b 14b 15b 16b A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3 A1 B1 C A2 B2 C A3 B3 C

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

7. (Optional) Enter their email address. 8. (Optional) Check the box to send a participant and email when any batches that participant is included in are submitted/processed. 9. Check the box to make a universal participant . A universal participant is available to use for ACH batches related to any of your companies. 10. Click the “+ Add Account” link to add accounts to the participant. 11. Enter an account name. 12. Use the drop-down to select an account type. J3 J1 J2 J3 J1 J2 J3 J1 J2 J3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I

H2 I2

16b 17b 18b 19b 20b 15b 16b 17b 18b 19b 20b

H3 I3 F1 G1 H1 I1 E1 F1 G1 H1 I1 F2 G2 H2 I2 E2 F2 G2 H2 I2 F3 G3 H3 I3 E3 F3 G3 H3 I3

13. Enter the routing number. 14. Enter the account number. 15. Click the Save button. 16. Click the Save button. 17. Click the Save All button.

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

CompanyManagement:AddingParticipanttoanExistingCompany

12

Uploading Participants Easily upload multiple participants.

10 12 13 14 15 16 17 18 19 20 22 23 24 25 26 27 28 29 30 2 3 4 5 6 7 8 9 J L M N O P Q R S T V W X Y Z B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 2a 3a 4a 5a 6a 7a 8a 9a 10b 2b 3b 4b 5b 6b 7b 8b 9b 10c 2c 3c 4c 5c 6c 7c 8c 9c 10d 2d 3d 4d 5d 6d 7d 8d 9d 10 13 14 15 16 17 18 19 20 23 24 25 26 27 28 29 30 3 4 5 6 7 8 9 J M N O P Q R S T W X Y Z C D E F G H I 10 14 15 16 17 18 19 20 24 25 26 27 28 29 30 4 5 6 7 8 9 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 12a 13a 14a 15a 16a 17a 18a 19a 20a 12b 13b 14b 15b 16b 17b 18b 19b 20b B1 C1 D1 E1 F1 G1 H1 I1 J2 B2 C2 D2 E2 F2 G2 H2 I2 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 J2 J3

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 1 2 3 4 5 6 7 8 K L M N O P Q R U V W X Y Z A B C D E F G H 11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c 11a 12a 13a 14a 15a 16a 17a 11b 12b 13b 14b 15b 16b 17b 1d 2d 3d 4d 5d 6d 7d A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11a 12a 13a 14a 15a 16a 17a 18a 11b 12b 13b 14b 15b 16b 17b 18b 1d 2d 3d 4d 5d 6d 7d 8d A1 B1 C1 D1 E1 F1 G1 H1 A2 B2 C2 D2 E2 F2 G2 H2 A3 B3 C3 D3 E3 F3 G3 H3 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c 1d 2d 3d 4d 5d 6d 7d 8d 9d

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

J1 Click the Company Management tab. 1. Select a company. 2. Click the Participants tab. 3. Click the + Upload Participant button. 4. Click the Select A File button and select a NACHA or delimited file. 5. Click the Read File button. J3 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

B3 C3 D3 E3 F3 G3 H3 I3 10a 3a 4a 5a 6a 7a 8a 9a 10b 3b 4b 5b 6b 7b 8b 9b 10c 3c 4c 5c 6c 7c 8c 9c 10d 3d 4d 5d 6d 7d 8d 9d 10a 4a 5a 6a 7a 8a 9a 10b 4b 5b 6b 7b 8b 9b 10c 4c 5c 6c 7c 8c 9c 10d 4d 5d 6d 7d 8d 9d J N O P Q R S T X Y Z D E F G H I 13a 14a 15a 16a 17a 18a 19a 20a 13b 14b 15b 16b 17b 18b 19b 20b C1 D1 E1 F1 G1 H1 I1 14a 15a 16a 17a 18a 19a 20a C2 D2 E2 F2 G2 H2 I2 14b 15b 16b 17b 18b 19b 20b C3 D3 E3 F3 G3 H3 I3 D1 E1 F1 G1 H1 I1 J1 J3

J1 6. Select the participants you wish to add. 7. Click the Review Participants button. 8. Click the Upload Participants button. 9. Click the Close Window button. J2

11a 12a 13a 14a 15a 16a 17a 18a 19a

11b 12b 13b 14b 15b 16b 17b 18b 19b

A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3

CompanyManagement:AddingParticipanttoanExistingCompany

J2

D2 E2 F2 G2 H2 I2

J3

D3 E3 F3 G3 H3 I3

13

ACH

New ACH Batch You can draft or create a new ACH Batch payment. You have the option to manually enter a recipient or you can upload multiple recipients using a Comma

Separated Values (CSV) document. Part 1: Creating an ACH Batch

1112 131415 1 21222324252 1 2 3 4 5 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c K L M N O U V W X Y A B C D E

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

1d 2d 3d 4d 5d

11a 12a 13a 14a 15a

11b 12b 13b 14b 15b

A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

Click the ACH tab. 1. Click the

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

icon. 2. Click the New ACH Batch button.

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

ACH: New ACH Batch

14

3. Enter a batch name. 4. Use the drop-down to select a company. 5. Use the drop-down to select an offset account. 6. Enter an entry description. A3 B3 C3 D3 E3 F3 G3 H3 I3 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 10a 2a 3a 4a 5a 6a 7a 8a 9a 10b 2b 3b 4b 5b 6b 7b 8b 9b 10c 2c 3c 4c 5c 6c 7c 8c 9c 10d 12a 13a 14a 15a 16a 17a 18a 19a 20a 2d 3d 4d 5d 6d 7d 8d 9d 10a 3a 4a 5a 6a 7a 8a 9a 10b 3b 4b 5b 6b 7b 8b 9b 10c 3c 4c 5c 6c 7c 8c 9c 10d 3d 4d 5d 6d 7d 8d 9d J M N O P Q R S T W X Y Z C D E F G H I 10 14 15 16 17 18 19 20 24 25 26 27 28 29 30 4 5 6 7 8 9 J N O P Q R S T X Y Z D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I J KLMNOPQRST U V W X Y Z A B C D E F G H I J KLMNOPQRST U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10 12 13 14 15 16 17 18 19 20 22 23 24 25 26 27 28 29 30 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d J L M N O P Q R S T V W X Y Z B C D E F G H I 10 13 14 15 16 17 18 19 20 23 24 25 26 27 28 29 30 3 4 5 6 7 8 9 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J1 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 12b 13b 14b 15b 16b 17b 18b 19b 20b B1 C1 D1 E1 F1 G1 H1 I1 13a 14a 15a 16a 17a 18a 19a 20a 10a 4a 5a 6a 7a 8a 9a 10b 4b 5b 6b 7b 8b 9b 10c 4c 5c 6c 7c 8c 9c 10d 4d 5d 6d 7d 8d 9d J1 B2 C2 D2 E2 F2 G2 H2 I2 13b 14b 15b 16b 17b 18b 19b 20b B3 C3 D3 E3 F3 G3 H3 I3 C1 D1 E1 F1 G1 H1 I1

Note : The entry description is a short (10-character) description that informs the receiver of the transaction’s purpose. The receiver will be able to see this description. For example: payroll, purchase or gas bill. J2 J3 J1

C2 D2 E2 F2 G2 H2 I2 14a 15a 16a 17a 18a 19a 20a C3 D3 E3 F3 G3 H3 I3 14b 15b 16b 17b 18b 19b 20b

J2

J3 7. (Optional) Enter any discretionary data. 8. Use the drop-down to select an entry class. 9. Click the Add Recipients button. J1 J2

D1 E1 F1 G1 H1 I1

D2 E2 F2 G2 H2 I2

J3

D3 E3 F3 G3 H3 I3

ACH: New ACH Batch

15

Part 2: Adding an Existing Participant Selecting Add Participant(s) will provide a list of pre-created participants that can be added to the batch.

1112 131415 161 2122232425262 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 1112 131415 1617 1 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 1 2 3 4 5 6 7 8 K L M N O P Q R U V W X Y Z A B C D E F G H 11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 11a 12a 13a 14a 15a 16a 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c 11b 12b 13b 14b 15b 16b 1d 2d 3d 4d 5d 6d A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3 11a 12a 13a 14a 15a 16a 17a 1d 2d 3d 4d 5d 6d 7d 11b 12b 13b 14b 15b 16b 17b 1d 2d 3d 4d 5d 6d 7d 8d A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11a 12a 13a 14a 15a 16a 17a 18a 11b 12b 13b 14b 15b 16b 17b 18b A1 B1 C1 D1 E1 F1 G1 H1 A2 B2 C2 D2 E2 F2 G2 H2 A3 B3 C3 D3 E3 F3 G3 H3 11a 12a 13a 14a 15a 16a 17a 18a 19a 11b 12b 13b 14b 15b 16b 17b 18b 19b 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3

1. Click the + Add Participant(s) button. 2. Select the participant you would like to add. 3. (Optional) Click the “+ Create New Participant & Add to Batch” link to add a new participant. Go to page 8 for more information. 4. Click the Add Selected Participants button.

ACH: New ACH Batch

16

Part 3: Adding a Detailed Record Detail records can be created and added to the batch manually by selecting Add Detail Record(s).

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

J1 K L M N O P Q R S U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I J KLMNOPQRST U V W X Y Z A B C D E F G H I J2 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J3 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 1112 131415 1617 1 21222324252627 2 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 1 2 3 4 5 6 7 8 K L M N O P Q R U V W X Y Z A B C D E F G H 11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c 11a 12a 13a 14a 15a 16a 17a 1d 2d 3d 4d 5d 6d 7d 8d 11b 12b 13b 14b 15b 16b 17b 1d 2d 3d 4d 5d 6d 7d A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11a 12a 13a 14a 15a 16a 17a 18a 11b 12b 13b 14b 15b 16b 17b 18b A1 B1 C1 D1 E1 F1 G1 H1 A2 B2 C2 D2 E2 F2 G2 H2 A3 B3 C3 D3 E3 F3 G3 H3 11a 12a 13a 14a 15a 16a 17a 18a 19a 11b 12b 13b 14b 15b 16b 17b 18b 19b 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J2

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3 1. Click the + Add Detail Record(s) button. 2. Enter their full name. 3. (Optional) Enter an identification number. 4. (Optional) Enter an amount. 5. Select a transaction type. 6. (Optional) Check the box to prenote a participant.

Note : Prenoting a participant will issue a test transaction to the receiving financial institution to ensure validity of the account information.

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

ACH: New ACH Batch

17

11 12 1 21 22 2 1 2 3 K L M U V W A B 11 12 13 1 21 22 23 2 1 2 3 4 11 12 13 14 1 21 22 23 24 2 1 2 3 4 5 1a 2a 1b 2b 3 1c 2c 3 11 12 13 14 15 21 22 23 24 25 1 2 3 4 5 K L M N O U V W X Y A B C D E 11a 12a 1 11b 12b 1 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c 1d 2d 3 A1 B1 A2 B2 C A3 B3 C 11a 12a 13a 1 11b 12b 13b 1 1d 2d 3d A1 B1 C1 A2 B2 C2 A3 B3 C3 11a 12a 13a 14a 1 11b 12b 13b 14b 1 1d 2d 3d 4d A1 B1 C1 D1 A2 B2 C2 D2 A3 B3 C3 D3 11a 12a 13a 14a 15a 11b 12b 13b 14b 15b 1d 2d 3d 4d 5d A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3 1a 2a 3a 1b 2b 3b 1c 2c 3c K L M U V W A B C 1a 2a 3a 4a 1b 2b 3b 4b 1c 2c 3c 4c K L M N U V W X A B C D

10 16 17 18 19 20 26 27 28 29 30 6 7 8 9 J P Q R S T Z F G H I 10 17 18 19 20 27 28 29 30 7 8 9 J Q R S T G H I 10 18 19 20 28 29 30 8 9 10a 6a 7a 8a 9a 10b 6b 7b 8b 9b 10c 6c 7c 8c 9c 10d 6d 7d 8d 9d 10a 7a 8a 9a 10b 7b 8b 9b 10c 7c 8c 9c 10d 7d 8d 9d 10a 8a 9a 10b 8b 9b 10c 8c 9c 10d 8d 9d J R S T H I J S T I 16a 17a 18a 19a 20a 16b 17b 18b 19b 20b F1 G1 H1 I1 17a 18a 19a 20a 17b 18b 19b 20b F2 G2 H2 I2 18a 19a 20a F3 G3 H3 I3 G1 H1 I1 18b 19b 20b 9d 10 19 20 29 30 9 10a 9a 10b 9b 10c 9c 10d

7. Enter the routing number. 8. Enter the account number.

9. Use the drop-down to select and account type. 10. (Optional) Enter payment related information. 11. (Optional) Enter an email address for the recipient to notify them when a batch is processed. 12. Click the Save As Participant button to save the participant. 13. Click the Save & Add Another to save the current participant and add another. 14. Click the Save button. J1 J2 J3 J1 J2 J3 J1

G2 H2 I2 19a 20a G3 H3 I3 H1 I1 19b 20b

J2

H2 I2 I1 J1 I2 J2 I3 J3 H3 I3

J3

ACH: New ACH Batch

18

Part 4: Finalizing the ACH Batch

11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 1 2 3 4 5 6 7 8 K L M N O P Q R U V W X Y Z A B C D E F G H 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 11a 12a 13a 14a 15a 16a 17a 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c 11b 12b 13b 14b 15b 16b 17b 1d 2d 3d 4d 5d 6d 7d A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11a 12a 13a 14a 15a 16a 17a 18 1d 2d 3d 4d 5d 6d 7d 8d

1. Enter payment amounts for each recipient and select the payment type. 2. Click the Schedule Batch button.

11b 12b 13b 14b 15b 16b 17b 18

A1B1C1D1E1 F1G1H A2 B2 C2 D2 E2 F2 G2 H2 A3B3C3D3E3 F3G3H

ACH: New ACH Batch

19

Part 5: Scheduling the ACH Batch

J1 A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3 11b 12b 13b 14b 15b 16b A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3 11a 12a 13a 14a 15a 16a 11b 12b 13b 14b 15b 16b A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 11a 12a 13a 14a 15a 16a 11b 12b 13b 14b 15b 16b 1d 2d 3d 4d 5d 6d K L M N O P U V W X Y Z A B C D E F A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3 J2 J3 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c K L M N O P U V W X Y Z A B C D E F 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c K L M N O P U V W X Y Z A B C D E F 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 11a 12a 13a 14a 15a 16a 11a 12a 13a 14a 15a 16a 1d 2d 3d 4d 5d 6d 1d 2d 3d 4d 5d 6d 11b 12b 13b 14b 15b 16b 1d 2d 3d 4d 5d 6d

10 112 131415 1617 18 1920 122 2324 2526 27 28 2930 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10 112 131415 1617 18 1920 122 2324 2526 27 28 2930 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 1a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1a 12a 13a 14a 15a 16a 17a 18a 19a 20a A1 B1 C1 D1 E1 F1 G1 H1 I1 1b 12b 13b 14b 15b 16b 17b 18b 19b 20b A2 B2 C2 D2 E2 F2 G2 H2 I2 A1 B1 C1 D1 E1 F1 G1 H1 I1 A3 B3 C3 D3 E3 F3 G3 H3 I3 A2 B2 C2 D2 E2 F2 G2 H2 I2 J1 J3 J1 J2

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

J2 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

A1 B1 C1 D1 E1 F1 G1 H1 I1 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

1. Use the drop-down to select a schedule type. 2. Select an effective date. 3. For one-time ACH batches: a. (Optional) Check the box to make payments that fall on a holiday or weekend on the next available business day. b. (Optional) Check the box to approve an ACH batch when it is submitted. Approved batches will no longer be available on the scheduled date after bank processing is complete. 4. For recurring ACH batches: a. Use the drop down to select an occurrence. b. Enter an end date. c. (Optional) Check the box to make payments that fall on a holiday or weekend on the next available business day. d. (Optional) Check the box to approve an ACH batch when it is submitted. Approved batches will no longer be available on the scheduled date after bank processing is complete. 5. Click the Review Batch button. A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 J3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

A3 B3 C3 D3 E3 F3 G3 H3 I3

ACH: New ACH Batch

20

Part 6: Reviewing the ACH Batch

11 12 13 1 21 22 23 2 1 2 3 4 K L M N U V W A B C D 11 12 13 14 1 21 22 23 24 2 1 2 3 4 5 K L M N O U V W X A B C D 1112 131415 1 21222324252 1 2 3 4 5 6 1a 2a 3a 4 1b 2b 3b 4 1c 2c 3c 4 1a 2a 3a 4a 5 1b 2b 3b 4b 5 1c 2c 3c 4c 5 1d 2d 3d 4 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c K L M N O U V W X Y A B C D E 11a 12a 13a 1 1d 2d 3d 4d 5 1112 131415 161 2122232425262 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 1112 131415 1617 1 21222324252627 2 1 2 3 4 5 6 7 8 K L M N O P Q U V W X Y Z A B C D E F G H 11b 12b 13b 1 11a 12a 13a 14a 1 A1 B1 C1 D A2 B2 C2 D A3 B3 C3 D 11b 12b 13b 14b 1 A1 B1 C1 D1 A2 B2 C2 D2 E A3 B3 C3 D3 E 11a 12a 13a 14a 15a 1a2a3a4a5a6a7 1b2b3b4b5b6b7 1c2c3c4c5c6c7 1a2a3a4a5a6a7a8 1b2b3b4b5b6b7b8 1c2c3c4c5c6c7c8 11b 12b 13b 14b 15b 1 1d 2d 3d 4d 5d A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3 11a 12a 13a 14a 15a 16a 1 1d2d3d4d5d6d7 A1B1C1D1E1F1G A2B2C2D2E2F2G A3B3C3D3E3F3G 11a 12a 13a 14a 15a 16a 17a 1 11b 12b 13b 14b 15b 16b 17b 1 1d2d3d4d5d6d7d8 A1B1C1D1E1 F1G1H A2B2C2D2E2 F2G2H A3B3C3D3E3 F3G3H 11b 12b 13b 14b 15b 16b 1

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

1. Review the batch information and click the Submit button. 2. Select a device. 3. (Optional) Check the box to remember your device. 4. Select a delivery method for the passcode. 5. Enter the passcode. 6. Click the Submit button. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

ACH: New ACH Batch

21

ACH

If you have frequent repeating payments, you can set up a template so each transaction is fast and simple. These templates automate your routine transactions by making a payment model with detailed directions established by an authorized user. Using templates reduces mistakes and saves you time on a regular basis. Part 1: Creating an ACH Template Creating an ACH Template

1112 131415 1 21222324252 1 2 3 4 5 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c K L M N O U V W X Y A B C D E 11a 12a 13a 14a 15a 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 11b 12b 13b 14b 15b 1d 2d 3d 4d 5d

Click the ACH tab. 1. Click the 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I icon. 2. Click the Manage ACH Templates button. 3. Click the Create New Template button. 4. Enter a template name. 5. Click the Next button. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a J1

A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3 11a 12a 13a 14a 15a 16 11b 12b 13b 14b 15b 16 1d 2d 3d 4d 5d 6d A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 1d 2d 3d 4d 5d 6d 7d 11a 12a 13a 14a 15a 16a 17 11b 12b 13b 14b 15b 16b 17 1d 2d 3d 4d 5d 6d 7d

ACH: Creating an ACH Template

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

22

10 12 13 14 15 16 17 18 19 20 22 23 24 25 26 27 28 29 30 2 3 4 5 6 7 8 9 J L M N O P Q R S T V W X Y Z B C D E F G H I 10 13 14 15 16 17 18 19 20 23 24 25 26 27 28 29 30 3 4 5 6 7 8 9 J M N O P Q R S T W X Y Z C D E F G H I 10 14 15 16 17 18 19 20 24 25 26 27 28 29 30 4 5 6 7 8 9 J N O P Q R S T X Y Z D E F G H I 10 15 16 17 18 19 20 25 26 27 28 29 30 5 6 7 8 9 10a a2a3a4a5a6a7a8a9a 10b b2b3b4b5b6b7b8b9b 10c 2c 3c 4c 5c 6c 7c 8c 9c 10d d2d3d4d5d6d7d8d9d 10a 3a 4a 5a 6a 7a 8a 9a 10b b3b4b5b6b7b8b9b 10c 3c 4c 5c 6c 7c 8c 9c 10d d3d4d5d6d7d8d9d 10a 4a 5a 6a 7a 8a 9a 10b 4b 5b 6b 7b 8b 9b 10c 4c 5c 6c 7c 8c 9c 10d d4d5d6d7d8d9d J O P Q R S T Y Z E F G H I 10 16 17 18 19 20 26 27 28 29 30 6 7 8 9 a 12a 13a 14a 15a 16a 17a 18a 19a 20a b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 1B1C1D1E1 F1G1H1 I1 a 13a 14a 15a 16a 17a 18a 19a 20a J2 2B2C2D2E2 F2G2H2 I2 b 13b 14b 15b 16b 17b 18b 19b 20b 3B3C3D3E3 F3G3H3 I3 1C1D1E1 F1G1H1 I1 a 14a 15a 16a 17a 18a 19a 20a 10a 5a 6a 7a 8a 9a 10b 5b 6b 7b 8b 9b 10c 5c 6c 7c 8c 9c 10d 5d 6d 7d 8d 9d J P Q R S T Z F G H I 2C2D2E2 F2G2H2 I2 b 14b 15b 16b 17b 18b 19b 20b 3C3D3E3 F3G3H3 I3 1D1E1 F1G1H1 I1

6. Use the drop-down to select a company. 7. Use the drop-down to select an offset account. 8. Enter an entry description. J3 J1 J2 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I J3 J1 J2

D2 E2 F2 G2 H2 I2 a 15a 16a 17a 18a 19a 20a 10a a 6a 7a 8a 9a 10b b 6b 7b 8b 9b 10c c 6c 7c 8c 9c 10d d 6d 7d 8d 9d 3D3E3 F3G3H3 I3 b 15b 16b 17b 18b 19b 20b 1E1 F1G1H1 I1

J3

Note : The entry description is a short (10-character) description that informs the receiver of the transaction’s purpose. The receiver will be able to see this description. For example: payroll, purchase or gas bill. J1 J2 J3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

2E2 F2G2H2 I2 a 16a 17a 18a 19a 20a

3E3 F3G3H3 I3 b 16b 17b 18b 19b 20b

J1

1 F1 G1 H1 I1

9. (Optional) Enter any discretionary data. 10. Use the drop-down to select an entry class. 11. Click the Add Recipients button. J2 J3 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a J2

2 F2 G2 H2 I2

3 F3 G3 H3 I3

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

ACH: Creating an ACH Template

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