MC Bank Personal Digital Banking Guide

Getting Started3
Digital Banking System Requirements8
Browser (Desktop & Mobile)8
Mobile Device (App)8
Mobile Remote Deposit Capture8
New User Enrollment9
Logging In10
Out-of-Band Authentication12
Logging Off13
DUO Mobile14
Resetting a Forgotten Password16
Retrieve a Forgotten Username17
Password Security Check18
Accounts19
Dashboard Overview19
Account Details Overview21
Transaction Details23
Adding a New Account25
Adding an Account to Simpleview26
Adding an External Account27
Removing an External Account29
Editing Favorite Accounts30
Organize Dashboard31
Reorder Accounts31
Rename Accounts32
Hide/Unhide Accounts33
Hide/Unhide Dashboard Tiles34
App Appearance35
Favorite Payees36
Selecting Favorite Payees36
Simpleview37
Initial Setup37
Tagging Transactions38
Splitting a Transaction40
Simpleview Dashboard42
Spending by Category43
Budget45
Adding Budgets46
Managing Budgets47
Add a Budget Alert49
Cashflow Overview50
Add a Bill or Income51
Net Worth52
Add an Unlinked Asset or Debt53
Goals54
Adding Goals55
Save for Goals55
Pay Off Goals56
Add a Goal Alert57
Managing Goals58
Security59
Protecting Your Information59
General Guidelines59
Login ID and Password59
Fraud Prevention59
Login Settings60
Change Username60
Change Password61
Change Security Questions62
Recent Logins63
Mobile Security Preferences64
Enabling Biometric Sign-In64
Enabling FaceID65
Enabling PIN Login66
Auto-Login67
Alerts68
Alerts Overview68
Custom Alerts69
Bill Pay Alerts70
Security Alerts71
Simpleview Alerts72
Turning Alerts On and Off73
Editing or Deleting Alerts74
Previous Alerts75
Move Money76
Move Money Overview76
Bill Pay Enrollment78
Change or Add Accounts to Bill Pay80
Adding a Payee81
Person to Person Payee81
Bill Pay Payee - Company83
Bill Pay Payee - Individual85
Favoriting a Payee88
Editing a Payee or External Account89
Deleting a Payee or External Account90
New Transaction91
Transferring Money Between Your Accounts91
Making a Loan Payment93
Transferring Money to Another Person (P2P)95
Making a Bill Pay Payment - Company - Standard Delivery97
Making a Bill Pay Payment - Company - Rush Delivery99
Making a Bill Pay Payment - Individual101
Editing Transfers/Payments103
Deleting Transfers/Payments104
Zelle105
Send Money with Zelle® Setup105
Initial Setup105
Adding a Recipient107
Editing a Recipient108
Deleting a Recipient110
Send Money with Zelle®112
Request Money with Zelle®114
Manage Payment Profiles116
Change Your Primary Account116
Add a New Email or Mobile Number118
Unenroll from Zelle®120
Deposit Checks121
Remote Deposit121
Manage Cards122
Turn Card On or Off122
Card Name123
Card Alert124
Temporary Spending Limit Increase125
Change PIN126
Report Lost or Stolen Card127
Travel Notification128
Enable Automatic On/Off130
Reports132
Creating a New Report132
Account Activity Report132
Sub-User Account Access Report133
Running an Existing Report134
Editing a Report135
Deleting a Report136
Services137
Locations137
Secure Message Overview138
Sending a Secure Message139
Submit a Form140
Documents141
Document Enrollment141
Viewing Documents142
Stop Payment143
Single Check143
Multiple Checks145
ACH147
Settings149
Contact Settings149
Adding a New Phone149
Editing a Phone150
Deleting a Phone151
Editing an Email Address152

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