MC Bank Personal Digital Banking Guide
First page
Table of contents
Next page
Last page
Getting Started
3
Digital Banking System Requirements
8
Browser (Desktop & Mobile)
8
Mobile Device (App)
8
Mobile Remote Deposit Capture
8
New User Enrollment
9
Logging In
10
Out-of-Band Authentication
12
Logging Off
13
DUO Mobile
14
Resetting a Forgotten Password
16
Retrieve a Forgotten Username
17
Password Security Check
18
Accounts
19
Dashboard Overview
19
Account Details Overview
21
Transaction Details
23
Adding a New Account
25
Adding an Account to Simpleview
26
Adding an External Account
27
Removing an External Account
29
Editing Favorite Accounts
30
Organize Dashboard
31
Reorder Accounts
31
Rename Accounts
32
Hide/Unhide Accounts
33
Hide/Unhide Dashboard Tiles
34
App Appearance
35
Favorite Payees
36
Selecting Favorite Payees
36
Simpleview
37
Initial Setup
37
Tagging Transactions
38
Splitting a Transaction
40
Simpleview Dashboard
42
Spending by Category
43
Budget
45
Adding Budgets
46
Managing Budgets
47
Add a Budget Alert
49
Cashflow Overview
50
Add a Bill or Income
51
Net Worth
52
Add an Unlinked Asset or Debt
53
Goals
54
Adding Goals
55
Save for Goals
55
Pay Off Goals
56
Add a Goal Alert
57
Managing Goals
58
Security
59
Protecting Your Information
59
General Guidelines
59
Login ID and Password
59
Fraud Prevention
59
Login Settings
60
Change Username
60
Change Password
61
Change Security Questions
62
Recent Logins
63
Mobile Security Preferences
64
Enabling Biometric Sign-In
64
Enabling FaceID
65
Enabling PIN Login
66
Auto-Login
67
Alerts
68
Alerts Overview
68
Custom Alerts
69
Bill Pay Alerts
70
Security Alerts
71
Simpleview Alerts
72
Turning Alerts On and Off
73
Editing or Deleting Alerts
74
Previous Alerts
75
Move Money
76
Move Money Overview
76
Bill Pay Enrollment
78
Change or Add Accounts to Bill Pay
80
Adding a Payee
81
Person to Person Payee
81
Bill Pay Payee - Company
83
Bill Pay Payee - Individual
85
Favoriting a Payee
88
Editing a Payee or External Account
89
Deleting a Payee or External Account
90
New Transaction
91
Transferring Money Between Your Accounts
91
Making a Loan Payment
93
Transferring Money to Another Person (P2P)
95
Making a Bill Pay Payment - Company - Standard Delivery
97
Making a Bill Pay Payment - Company - Rush Delivery
99
Making a Bill Pay Payment - Individual
101
Editing Transfers/Payments
103
Deleting Transfers/Payments
104
Zelle
105
Send Money with Zelle® Setup
105
Initial Setup
105
Adding a Recipient
107
Editing a Recipient
108
Deleting a Recipient
110
Send Money with Zelle®
112
Request Money with Zelle®
114
Manage Payment Profiles
116
Change Your Primary Account
116
Add a New Email or Mobile Number
118
Unenroll from Zelle®
120
Deposit Checks
121
Remote Deposit
121
Manage Cards
122
Turn Card On or Off
122
Card Name
123
Card Alert
124
Temporary Spending Limit Increase
125
Change PIN
126
Report Lost or Stolen Card
127
Travel Notification
128
Enable Automatic On/Off
130
Reports
132
Creating a New Report
132
Account Activity Report
132
Sub-User Account Access Report
133
Running an Existing Report
134
Editing a Report
135
Deleting a Report
136
Services
137
Locations
137
Secure Message Overview
138
Sending a Secure Message
139
Submit a Form
140
Documents
141
Document Enrollment
141
Viewing Documents
142
Stop Payment
143
Single Check
143
Multiple Checks
145
ACH
147
Settings
149
Contact Settings
149
Adding a New Phone
149
Editing a Phone
150
Deleting a Phone
151
Editing an Email Address
152
Made with FlippingBook
Digital Proposal Maker