Max Credit Union Consumer Online Banking User Guide

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Table of Contents Getting Started

New User Enrollment....................................................................................................8 Logging In.....................................................................................................................10 Logging Off............................................................................................................................ 10 Resetting a Forgotten Password................................................................................11 Home Page Home Page Overview..................................................................................................13 Asset Summary Overview................................................................................................... 15 Mobile Thumb Bar.......................................................................................................16 Account Details Overview...........................................................................................17 Quick Transfer.............................................................................................................19 Account Nickname......................................................................................................20 Details & Settings........................................................................................................21 Account Grouping.......................................................................................................22 Editing a Group Name......................................................................................................... 23 Deleting a Group.................................................................................................................. 23 Security Protecting Your Information......................................................................................24 General Guidelines............................................................................................................... 24 Login ID and Password........................................................................................................ 24 Fraud Prevention.................................................................................................................. 24 Security Preferences...................................................................................................25 Change Password................................................................................................................. 25 Change Login ID................................................................................................................... 26 Mobile Security Preferences......................................................................................27 Enabling Touch ID or Fingerprint Login............................................................................. 27 Enabling Passcode Authentication..................................................................................... 29 Enabling Face ID................................................................................................................... 30 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 31 Apple ® Watch...............................................................................................................32 Apple ® Watch Setup............................................................................................................. 32 Viewing Balances and Transactions................................................................................... 32 Alerts Overview............................................................................................................33 Account Alerts....................................................................................................................... 34 History Alerts........................................................................................................................ 35 Online Transaction Alerts.................................................................................................... 36 Security Alerts Overview.............................................................................................37 Editing Delivery Preferences............................................................................................... 37