Max Credit Union Online Banking Consumer User Guide

Getting Started7
New User Enrollment7
Logging In9
Logging Off9
Resetting a Forgotten Password10
Dashboard11
Dashboard Overview11
Organize Dashboard13
Accounts Overview14
Account Details15
Account Settings17
Download Transactions18
Transaction Details19
Security20
Protecting Your Information20
General Guidelines20
Login ID and Password20
Fraud Prevention20
Security Preferences22
Change Username22
Change Password23
Connected Apps (Desktop Only)24
Two-Factor Authentication25
Alternate Verification Method27
Using an Authentication App28
Remove Authentication29
Mobile Security Preferences30
Enabling Biometric Sign-In30
Changing Passcode Authentication32
Enabling Face ID33
Alerts34
Alerts Overview34
Balance Alerts34
Transaction Alerts35
Editing or Deleting Alerts36
Alerts37
Mobile Notifications38
Transactions39
Transfers39
Adding an External Account40
Confirming an External Account41
Removing an External Account42
Making a Transfer43
Making a Loan Transfer44
Editing Transfers45
Deleting Transfers46
Pay a Person47
Overview47
Services48
eStatements48
eStatements Enrollment48
Viewing eStatements/Notices49
Stop Payment Request50
Single Check50
Multiple Checks52
Deposit Checks54
Depositing a Check54
Messages Overview56
Skip a Payment57
Settings58
Profile58
Insights59
Initial Setup59
Linking an Account60
Tagging Transactions61
Splitting a Transaction63
Insights Dashboard65
Spending by Category66
Budget67
Adding Budgets68
Managing Budgets69
Add a Budget Alert71
Cashflow Overview72
Add a Bill or Income73
Net Worth74
Add an Unlinked Asset or Debt75
Goals76
Adding Goals77
Save for Goals77
Pay Off Goals78
Add a Goal Alert79
Managing Goals80

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