Max Credit Union Online Banking Consumer User Guide

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Two-Factor Authentication We can verify your identity by sending a verification code to you by text message, voice call, an authentication app, or a FIDO security key. From here, you can make changes to your delivery preferences.

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1. Click the “Edit settings” link to reset your account. 2. Send and enter a security code. 3. Click the “Set up” link under “Voice or text message” to add another verification method. 4. Enter the phone number and click the Next button. 5. Select how you would like to recieve the verification codes and click the Send code button. 6. Enter your verification code and click the Verify button.

Security: Security Preferences