Members Credit Union Digital Banking Guide

Getting Started7
New User Enrollment7
Logging In8
Logging Off8
Resetting a Forgotten Password9
Home Page11
Home Page Overview11
Account Summary Overview13
Account Details Overview14
Quick Transfer16
Account Nickname17
Details & Settings18
Account Grouping19
Editing a Group Name20
Deleting a Group20
Security21
Protecting Your Information21
General Guidelines21
Login ID and Password21
Fraud Prevention21
Security Preferences22
Change Password22
Change Login ID23
Secure Delivery24
Mobile Security Preferences25
Enabling Touch ID or Fingerprint Login25
Enabling Passcode Authentication27
Disabling Passcode Authentication, Touch ID or Fingerprint Login28
Enabling Face ID29
Alerts Overview30
Account Alerts31
History Alerts32
Online Transaction Alerts33
Reminders34
Security Alerts Overview35
Editing Delivery Preferences35
Enabling and Disabling Push Notifications36
Secure Message Overview37
Sending a Secure Message38
Transaction Types39
Moving Money Overview39
Transactions40
Transfer Funds40
Deleting a Reoccuring Funds Transfer42
Loan Payments43
Online Activity Report Overview45
Using Filters46
Creating or Deleting Custom Views Using Favorites46
Editing Transactions47
Canceling Transactions48
Enroll in Bill Payment49
Advanced Bill Pay Overview50
Hiding or Unhiding Payees from Payment Screen52
Hide a Payee52
Unhide a Payee52
Creating a Payee Overview53
Creating a Payee: Company54
For a Known Payee55
For an Unknown Payee56
Creating a Payee: Person57
Part 1 of 3: Choosing Payee and Payment Method57
Part 2 of 3: Adding Payee Information58
Part 3 of 3: Keyword (Email/Text Only) and One-Time Activation Code59
Editing a Payee60
Deleting a Payee61
Scheduling Payments62
Rush Delivery63
Recurring Payments65
Editing Payments67
Skipping Payments69
Deleting Payments70
Setting Up eBills71
Adding an Account72
Editing an Account73
Deleting an Account74
Editing Alerts75
Categories76
Editing a Category77
Deleting a Category78
Money Management Tools79
Initial Setup79
Linking an Account79
Unlinking an Account80
Categorizing Transactions81
Splitting a Transaction82
Online Banking Home Page83
Spending Overview84
Spending: Recategorizing a Transaction85
Budgets Overview87
Auto-generated Budgets88
Budgets From Scratch88
Editing or Deleting a Budget89
Managing Budgets90
Trends Overview91
Cash Flow Overview92
Adding a Suggested Cash Event93
Creating Your Own Cash Event94
Editing, Deleting or Skipping a Cash Event96
Net Worth Overview97
Debts Overview98
Services99
Stop Payment Request99
Single Check99
Multiple Checks100
Reordering Checks101
eStatements102
eStatement Delivery104
Signing Up for E-Statements104
eStatement Delivery105
Settings106
Account Preferences106
Change Address107
Text Enrollment108
Themes and Languages110
Accessibility111
Branches112
Branches and ATMs112

Made with FlippingBook flipbook maker