Mid-Atlantic Federal credit Union Online Banking User Guide

Getting Started8
New User Enrollment8
Logging In10
Logging Off10
Resetting a Forgotten Password11
Home Page13
Home Page Overview13
Account Summary Overview15
Mobile Thumb Bar16
Account Details Overview17
Quick Transfer19
Account Nickname20
Details & Settings21
Account Grouping22
Editing a Group Name23
Deleting a Group23
Security24
Protecting Your Information24
General Guidelines24
Login ID and Password24
Fraud Prevention24
Security Preferences25
Change Password25
Change Login ID26
Mobile Security Preferences27
Enabling Touch ID or Fingerprint Login27
Enabling Passcode Authentication29
Enabling Face ID30
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login31
Apple® Watch32
Apple® Watch Setup32
Viewing Balances and Transactions32
Alerts Overview33
Account Alerts34
History Alerts35
Online Transaction Alerts36
Reminders37
Security Alerts Overview38
Editing Delivery Preferences38
Enabling and Disabling Push Notifications39
Secure Message Overview40
Sending a Secure Message41
Transactions42
Funds Transfer42
Member Transfer44
Linking Someone’s MAFCU Account44
Single Transfers Between MAFCU Accounts46
Send Money48
Pay People49
Adding a Contact49
Send a Payment51
Edit a Pending Payment53
Delete a Pending Payment54
Settings55
Edit a Contact56
Delete a Contact57
Add a Personal External Transfer Account58
Instant Verification58
Micro-Deposits59
Verify an External Transfer Account with Micro-Deposits60
Manage External Transfer Accounts62
Nickname External Transfer Accounts62
Remove External Transfer Accounts63
Sending a Check64
Loan Payment65
Online Activity Overview67
Using Filters68
Creating or Deleting Custom Views Using Favorites69
Editing Transactions70
Canceling Transactions71
Wires72
Recipient Overview72
ACH Only - Part 1 of 2: Adding a Recipient73
ACH Only - Part 2 of 2: Recipient Account Detail74
ACH & Wire - Part 1 of 4: Adding a Recipient75
ACH & Wire - Part 2 of 4: Receiving F I Detail76
ACH & Wire - Part 3 of 4: Intermediary F I Detail77
ACH & Wire - Part 4 of 4: Recipient Account Detail78
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient79
Wires Only (Domestic) - Part 2 of 4: Receiving F I Detail80
Wires Only (Domestic) - Part 3 of 4: Intermediary F I Detail81
Wires Only (Domestic) - Part 4 of 4: Recipient Account Detail82
Editing a Recipient83
Editing a Recipient’s Templates84
Deleting a Recipient85
Payment Template Overview86
Creating a Template87
Domestic Wire87
Payroll89
Sending a Single Payment91
Domestic Wire91
Payroll93
Splitting a Payment95
Editing or Using a Template96
Deleting a Template97
Services98
Stop Payment Request98
Single Check98
Multiple Checks99
Check Reorder100
Credit Score and Report101
Mobile Deposits102
CardSwap103
Getting Started103
Overview105
Quick Balance106
To Enable Quick Balance106
To Use Quick Balance107
Settings108
Account Preferences108
Text Enrollment109
Profile Update111
Address Management112
Mobile Authorizations114
Themes and Languages116
Accessibility117
Branches118
Branches and ATMs118
Bill Payment119
Business Bill Payment Overview119
Hiding or Unhiding Payees from Payment Screen121
Hide a Payee121
Unhide a Payee121
Creating a Payee Overview122
Creating a Payee: Company123
For a Known Payee124
For an Unknown Payee125
Creating a Payee: Person126
Part 1 of 3: Choosing Payee and Payment Method126
Part 2 of 3: Adding Payee Information127
Part 3 of 3: Keyword (Email/Text Only) and One-Time Activation Code128
Editing a Payee129
Deleting a Payee130
Scheduling Payments131
Rush Delivery132
Recurring Payments134
Editing Payments136
Skipping Payments138
Deleting Payments139
Setting Up eBills140
Adding an Account141
Editing an Account142
Deleting an Account143
Editing Alerts144
Categories145
Editing a Category146
Deleting a Category147
GiftPay Overview148
Creating a Recipient: Gift Check149
Creating a Recipient: Donation151
Sending a Gift153
Sending a Donation155
Editing a Gift or Donation Recipient157
Deleting a Gift or Donation Recipient158
Editing a Pending Gift or Donation160
Deleting a Pending Gift or Donation162

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