Moody Bank Personal Online Banking User Guide

Getting Started7
New User Enrollment7
Logging In8
Logging Off8
Resetting a Forgotten Password9
Dashboard10
Dashboard Overview10
Organize Dashboard12
Accounts Overview13
Account Details14
Account Settings16
Download Transactions17
Transaction Details18
Security19
Protecting Your Information19
General Guidelines19
Login ID and Password19
Fraud Prevention19
Security Preferences20
Change Username20
Change Password21
Two-Factor Authentication22
Mobile Security Preferences24
Enabling Biometric Sign-In24
Changing Passcode Authentication26
Enabling Face ID27
Alerts28
Alerts Overview28
Balance Alerts28
Transaction Alerts29
Editing or Deleting Alerts30
User Alerts31
Mobile Notifications32
Transactions33
Transfers33
Making a Transfer34
Making a Loan Transfer35
Editing Transfers36
Deleting Transfers37
Bill Pay38
Manage Payments Overview38
Hiding or Unhiding Payees from Payment Screen40
Hide a Payee40
Unhide a Payee40
Creating a Payee Overview41
Creating a Payee: Company42
For a Known Payee43
For an Unknown Payee44
Creating a Payee: Person45
Part 1 of 3: Choosing Payee and Payment Method45
Part 2 of 3: Adding Payee Information46
Part 3 of 3: Keyword (Email/Text Only) and One-Time Activation Code47
Editing a Payee48
Deleting a Payee49
Scheduling Payments50
Rush Delivery51
Recurring Payments53
Editing Payments55
Skipping Payments57
Deleting Payments58
Setting Up eBills59
Adding an Account60
Editing an Account61
Deleting an Account62
Editing Alerts63
Categories64
Editing a Category65
Deleting a Category66
GiftPay Overview67
Creating a Recipient: Gift Check68
Creating a Recipient: Donation70
Sending a Gift72
Sending a Donation74
Editing a Gift or Donation Recipient76
Deleting a Gift or Donation Recipient77
Editing a Pending Gift or Donation79
Deleting a Pending Gift or Donation81
Financial Snapshot83
Initial Setup83
Tagging Transactions85
Splitting a Transaction87
Financial Snapshot Dashboard89
Spending by Category90
Budget92
Adding Budgets93
Managing Budgets94
Add a Budget Alert96
Cashflow Overview97
Add a Bill or Income98
Net Worth99
Add an Unlinked Asset or Debt100
Goals101
Adding Goals102
Save for Goals102
Pay Off Goals103
Add a Goal Alert104
Managing Goals105
Services106
Stop Payment Request106
Single Check106
Multiple Checks108
Documents110
Documents Enrollment110
Viewing eStatements/Notices112
Changing Enrolled Accounts113
Adding Additional Recipients114
Email Settings115
Deposit Checks116
Enrollment116
Depositing a Check117
Conversation Overview119
Starting a Conversation120
Settings121
Profile121

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