Moody Business Online Banking User Guide

9

Getting Started

Security Questions In order to make your Online Banking experience as secure as possible, we are introducing a new security feature that detects any uncharacteristic or unusual behavior involving your account. We ask you to verify your identity if anything out of the ordinary is detected. How does it work? If we detect any unusual or uncharacteristic activity, we will ask you to answer your security questions. This will most likely be a very rare occurrence. What are the next steps? • Answer and verify three security questions. • Continue banking with an even higher level of security!

11 12 13 14 15 16 17 1 21 22 23 24 25 26 27 2 1 2 3 4 5 6 7 8 K L M N O P Q U V W X Y Z A B C D E F G H 1a 2a 3a 4a 5a 6a 7a 8 1b 2b 3b 4b 5b 6b 7b 8 1c 2c 3c 4c 5c 6c 7c 8

1. Click the Continue button.

1d 2d 3d 4d 5d 6d 7d 8

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11b 12b 13b 14b 15b 16b 17b 1

A1 B1 C1 D1 E1 F1 G1 H A2 B2 C2 D2 E2 F2 G2 H A3 B3 C3 D3 E3 F3 G3 H

Getting Started: Security Questions