Morgantown Bank & Trust Digital Banking User Guide

Getting Started3
New User Enrollment8
Logging In9
Multi-Factor Authentication11
Logging Off12
Duo Mobile13
Resetting a Forgotten Password15
Retrieve a Forgotten Username16
Password Security Check17
Accounts18
Dashboard Overview18
Account Details Overview20
Transaction Details22
Adding a New Account24
Adding an Account to My Money25
Adding an External Account26
Verifying an External Account28
Removing an External Account29
Opening a New Account30
Editing Favorite Accounts32
Organize Dashboard33
Reorder Accounts33
Rename Accounts34
Hide/Unhide Accounts35
Hide/Unhide Dashboard Tiles36
App Appearance37
Favorite Payees38
Selecting Favorite Payees38
Money Manager39
Initial Setup39
Tagging Transactions40
Splitting a Transaction42
My Money Dashboard44
Spending by Category45
Budget47
Adding Budgets48
Managing Budgets49
Add a Budget Alert51
Cashflow Overview52
Add a Bill or Income53
Configure Accounts54
Bills and Income55
Net Worth56
Add an Unlinked Asset or Debt57
Goals58
Adding Goals59
Save for Goals59
Pay Off Goals60
Add a Goal Alert61
Managing Goals62
Security63
Protecting Your Information63
General Guidelines63
Login ID and Password63
Fraud Prevention63
Login Settings64
Change Username64
Change Password65
Change Security Questions66
Recent Logins67
Mobile Security Preferences68
Enabling Biometric Sign-In68
Enabling FaceID69
Enabling PIN Login70
Auto-Login71
Alerts72
Alerts Overview72
Custom Alerts73
Bill Pay Alerts74
Security Alerts75
My Money Alerts76
Turning Alerts On and Off77
Editing or Deleting Alerts78
Previous Alerts79
Move Money80
Move Money Overview80
Bill Pay Enrollment81
Adding a Payee83
Person to Person Payee83
Bill Pay Payee - Company85
Bill Pay Payee - Individual87
Favoriting a Payee90
Editing a Payee91
Deleting a Payee92
New Transaction93
Transferring Money Between Your Accounts93
Making a Loan Payment95
Transferring Money to Another Person (P2P)98
Making a Bill Pay Payment100
Editing Transfers/Payments102
Skip Transfers/Payments103
Deleting Transfers/Payments104
ACH105
New ACH Batch105
Part 1: Creating an ACH Batch105
Part 2: Adding an Existing Participant107
Part 6: Reviewing the ACH Batch112
Creating an ACH Template114
Part 1: Creating an ACH Template114
Part 2: Adding an Existing Participant116
Initiating a Template121
Part 1: Initiating a Template121
Part 3: Reviewing an ACH Batch124
Editing an ACH Template126
Deleting an ACH Template127
ACH File Upload128
Deleting a Template for Delimiter Separated File Uploads133
Editing an ACH Batch137
Deleting an ACH Batch138
Approving an ACH Batch139
Reversing an ACH Batch140
Deposit Checks142
Remote Deposit142
Manage Cards143
Turn Card On or Off143
Card Name144
Card Alert145
Change PIN146
Report Lost or Stolen Card147
Travel Notification148
Enable Automatic On/Off150
Google Pay/Apple Pay152
Reports153
Creating a New Report153
Account Activity Report153
Sub-User Account Access Report154
Running an Existing Report155
Editing a Report156
Deleting a Report157
Services158
Locations158
Secure Message Overview159
Sending a Secure Message160
Submit a Form161
Documents162
Document Enrollment162
Viewing Documents163
Chat164
Settings165
Contact Settings165
Adding a New Phone165
Editing a Phone166
Deleting a Phone167
Editing an Email Address168
Sub-Users169
Sub-Users Overview169
Sub-User Overview170
Adding a New Sub-User171
Editing a Sub-User173
Part 1: Editing Sub-User Access174
Part 2: Editing Sub-User Limits175
Deleting a Sub-User176

Made with FlippingBook. PDF to flipbook with ease