Murphy Wall Consumer Digital Banking User Guide
First page
Table of contents
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Last page
Getting Started
7
Digital Banking System Requirements
7
Browser (Desktop & Mobile)
7
Mobile Device (App)
7
Mobile Remote Deposit Capture
7
New User Enrollment
8
Logging In
9
Logging Off
9
Resetting a Forgotten Password
10
Retrieve a Forgotten Username
11
Password Security Check
12
Accounts
13
Dashboard Overview
13
Account Details Overview
14
Transaction Details
16
Organize Dashboard
18
Reorder Accounts
18
Rename Accounts
19
Hide/Unhide Accounts
20
Hide/Unhide Dashboard Tiles
21
App Appearance
22
Quick Pay
23
Selecting Favorite Payees
23
Bill Pay
24
Monthly Activity
26
Security
27
Protecting Your Information
27
General Guidelines
27
Login ID and Password
27
Fraud Prevention
27
Login Settings
28
Change Username
28
Change Password
29
Change Security Questions
30
Recent Logins
31
Mobile Security Preferences
32
Enabling Biometric Sign-In
32
Enabling FaceID
33
Enabling PIN Login
34
Auto-Login
35
Alerts
36
Alerts Overview
36
Custom Alerts
37
Bill Pay Alerts
38
Security Alerts
39
Turning Alerts On and Off
40
Editing or Deleting Alerts
41
Previous Alerts
42
Move Money
43
Move Money Overview
43
Bill Pay Enrollment
44
Adding a Payee
46
Bill Pay Payee - Company
46
Bill Pay Payee - Individual
48
Favoriting a Payee
51
Editing a Payee
52
Deleting a Payee
53
New Transaction
54
Transferring Money Between Your Accounts
54
Making a Loan Payment
56
Making a Bill Pay Payment
58
Editing Transfers/Payments
60
Skip Transfers/Payments
61
Deleting Transfers/Payments
62
Deposit Checks
63
Remote Deposit
63
Manage Cards
64
Turn Card On or Off
64
Card Name
65
Temporary Spending Limit Increase
66
Change PIN
67
Report Lost or Stolen Card
68
Travel Notification
69
Enable Automatic On/Off
71
Reports
73
Creating a New Report
73
Account Activity Report
73
Running an Existing Report
74
Editing a Report
75
Deleting a Report
76
Services
77
Locations
77
Secure Message Overview
78
Sending a Secure Message
79
Submit a Form
80
Documents
81
Viewing Documents
81
Settings
82
Contact Settings
82
Adding a New Phone
82
Editing a Phone
83
Deleting a Phone
84
Editing an Email Address
85
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