Murphy Wall Consumer Digital Banking User Guide

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Table of Contents Getting Started

Digital Banking System Requirements .......................................................................7 Browser (Desktop & Mobile)................................................................................................. 7 Mobile Device (App)............................................................................................................... 7 Mobile Remote Deposit Capture ......................................................................................... 7 New User Enrollment ...................................................................................................8 Logging In.......................................................................................................................9 Logging Off ............................................................................................................................. 9 Resetting a Forgotten Password ...............................................................................10 Retrieve a Forgotten Username................................................................................11 Password Security Check ...........................................................................................12 Accounts Dashboard Overview..................................................................................................13 Account Details Overview ..........................................................................................14 Transaction Details .....................................................................................................16 Organize Dashboard ..................................................................................................18 Reorder Accounts ................................................................................................................ 18 Rename Accounts ................................................................................................................ 19 Hide/Unhide Accounts ........................................................................................................ 20 Hide/Unhide Dashboard Tiles ............................................................................................ 21 App Appearance................................................................................................................... 22 Quick Pay .....................................................................................................................23 Selecting Favorite Payees.................................................................................................... 23 Bill Pay ................................................................................................................................... 24 Monthly Activity...........................................................................................................26 Security Protecting Your Information......................................................................................27 General Guidelines .............................................................................................................. 27 Login ID and Password........................................................................................................ 27 Fraud Prevention ................................................................................................................. 27 Login Settings ..............................................................................................................28 Change Username ............................................................................................................... 28 Change Password ................................................................................................................ 29 Change Security Questions................................................................................................. 30 Recent Logins ..............................................................................................................31 Mobile Security Preferences......................................................................................32 Enabling Biometric Sign-In.................................................................................................. 32 Enabling FaceID.................................................................................................................... 33