Nantahala Bank Discover Digital Banking Consumer Guide

Getting Started3
Digital Banking System Requirements8
Browser (Desktop & Mobile)8
Mobile Device (App)8
Mobile Remote Deposit Capture8
New User Enrollment9
Logging In10
Out-of-Band Authentication12
Logging Off13
DUO Mobile14
Resetting a Forgotten Password16
Retrieve a Forgotten Username17
Password Security Check18
Accounts19
Dashboard Overview19
Account Details Overview21
Transaction Details23
Adding a New Account25
Adding an Account to Discover PFM26
Adding an External Account27
Add Instantly28
Bank Approval29
Transaction Challenge30
Verifying an External Account31
Removing an External Account32
Editing Favorite Accounts33
Organize Dashboard34
Reorder Accounts34
Rename Accounts35
Hide/Unhide Accounts36
Hide/Unhide Dashboard Tiles37
App Appearance38
Favorite Payees39
Selecting Favorite Payees39
Discover PFM40
Initial Setup40
Tagging Transactions41
Splitting a Transaction43
Discover PFM Dashboard45
Spending by Category46
Budget48
Adding Budgets49
Managing Budgets50
Add a Budget Alert52
Cashflow Overview53
Add a Bill or Income54
Configure Accounts55
Bills and Income56
Net Worth57
Add an Unlinked Asset or Debt58
Goals59
Adding Goals60
Save for Goals60
Pay Off Goals61
Add a Goal Alert62
Managing Goals63
Security64
Protecting Your Information64
General Guidelines64
Login ID and Password64
Fraud Prevention64
Login Settings65
Change Username65
Change Password66
Change Security Questions67
Recent Logins68
Mobile Security Preferences69
Enabling Biometric Sign-In69
Enabling FaceID70
Enabling PIN Login71
Auto-Login72
Alerts73
Alerts Overview73
Custom Alerts74
Bill Pay Alerts75
Security Alerts76
Discover PFM Alerts77
Turning Alerts On and Off78
Editing or Deleting Alerts79
Previous Alerts80
Move Money81
Move Money Overview81
Bill Pay Enrollment82
Adding a Payee84
Person to Person Payee84
Bill Pay Payee - Company86
Bill Pay Payee - Individual88
Favoriting a Payee91
Editing a Payee92
Deleting a Payee93
New Transaction94
Transferring Money Between Your Accounts94
Making a Loan Payment96
Transferring Money to Another Person (P2P)98
Making a Bill Pay Payment100
Editing Transfers/Payments102
Skip Transfers/Payments103
Deleting Transfers/Payments104
Deposit Checks105
Remote Deposit105
Manage Cards106
Turn Card On or Off106
Card Name107
Card Alert108
Change PIN109
Report Lost or Stolen Card110
Travel Notification111
Enable Automatic On/Off113
Reports115
Creating a New Report115
Account Activity Report115
Running an Existing Report116
Editing a Report117
Deleting a Report118
Services119
Locations119
Secure Message Overview120
Sending a Secure Message121
Submit a Form122
Documents123
Document Enrollment123
Viewing Documents124
Stop Payment125
Single Check125
Multiple Checks127
ACH129
Settings132
Contact Settings132
Adding a New Phone132
Editing a Phone133
Deleting a Phone134
Editing an Email Address135

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