Nantahala Bank Discover Digital Banking Consumer Guide
First page
Table of contents
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Last page
Getting Started
3
Digital Banking System Requirements
7
Browser (Desktop & Mobile)
7
Mobile Device (App)
7
Mobile Remote Deposit Capture
7
New User Enrollment
8
Logging In
9
Out-of-Band Authentication
11
Logging Off
12
DUO Mobile
13
Resetting a Forgotten Password
15
Retrieve a Forgotten Username
16
Password Security Check
17
Accounts
18
Dashboard Overview
18
Account Details Overview
19
Transaction Details
21
Adding a New Account
23
Adding an External Account
24
Bank Approval
25
Transaction Challenge
26
Verifying an External Account
27
Removing an External Account
28
Organize Dashboard
29
Reorder Accounts
29
Rename Accounts
30
Hide/Unhide Accounts
31
App Appearance
32
Quick Pay
33
Selecting Favorite Payees
33
Person to Person
34
Bill Pay
36
External Account
38
Monthly Activity
40
Security
41
Protecting Your Information
41
General Guidelines
41
Login ID and Password
41
Fraud Prevention
41
Login Settings
42
Change Username
42
Change Password
43
Change Security Questions
44
Recent Logins
45
Mobile Security Preferences
46
Enabling Biometric Sign-In
46
Enabling FaceID
47
Enabling PIN Login
48
Auto-Login
49
Alerts
50
Alerts Overview
50
Custom Alerts
51
Bill Pay Alerts
52
Security Alerts
53
Turning Alerts On and Off
54
Editing or Deleting Alerts
55
Previous Alerts
56
Move Money
57
Move Money Overview
57
Bill Pay Enrollment
58
Adding a Payee
60
Person to Person Payee
60
Bill Pay Payee - Company
62
Bill Pay Payee - Individual
64
Favoriting a Payee
67
Editing a Payee
68
Deleting a Payee
69
New Transaction
70
Transferring Money Between Your Accounts
70
Making a Loan Payment
72
Transferring Money to Another Person (P2P)
74
Making a Bill Pay Payment
76
Editing Transfers/Payments
78
Skip Transfers/Payments
79
Deleting Transfers/Payments
80
Deposit Checks
81
Remote Deposit
81
Manage Cards
82
Turn Card On or Off
82
Card Name
83
Card Alert
84
Temporary Spending Limit Increase
85
Change PIN
86
Report Lost or Stolen Card
87
Travel Notification
88
Enable Automatic On/Off
90
Reports
92
Creating a New Report
92
Account Activity Report
92
Running an Existing Report
93
Editing a Report
94
Deleting a Report
95
Services
96
Locations
96
Secure Message Overview
97
Sending a Secure Message
98
Submit a Form
99
Documents
100
Document Enrollment
100
Viewing Documents
101
Stop Payment
102
Single Check
102
Multiple Checks
104
ACH
106
Settings
108
Contact Settings
108
Adding a New Phone
108
Editing a Phone
109
Deleting a Phone
110
Editing an Email Address
111
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