Northern Credit Union Digital Banking User Guide Business Users

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Transactions

Dispute Transactions

Note : Please be aware that we must receive your dispute no later than 60 days from the date of the statement on which the error or problem occurred. If you believe your dispute involves fraudulent activity, please immediately report your card as lost or stolen under the Card Controls widget and let us know how you would like to receive your replacement by secure message in the Message Center, calling or texting us at 315.782.0155.

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Click the Dashboard tab and select an account. 1. Click the transaction you would like to dispute. 2. Click the “Help” link. 3. Select “I want to report an error or fraudulent activity” and click the Select button. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I

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Transactions: Dispute Transactions

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