Getting Started | 8 |
Downloading Northern’s Mobile Banking App | 8 |
New User Enrollment | 9 |
Logging In | 10 |
Logging Off | 10 |
Retrieve a Forgotten Username | 11 |
Resetting a Forgotten Password | 12 |
Dashboard | 13 |
Dashboard Overview | 13 |
Accounts | 15 |
Account Details Overview | 15 |
Categorizing Transactions | 17 |
Download Transactions | 18 |
Account Analytics - Balance History | 20 |
Account Analytics - Spending | 21 |
Adding an External Account (View Only) | 22 |
Editing an External Account’s Credentials | 24 |
Editing an External Account | 25 |
Removing an External Account | 26 |
Security | 27 |
Protecting Your Information | 27 |
General Guidelines | 27 |
Login ID and Password | 27 |
Fraud Prevention | 27 |
Security Preferences | 28 |
Change Username | 28 |
Change Password | 29 |
Two-Factor Authentication | 30 |
Remembered Devices | 32 |
Mobile Security Preferences | 33 |
Enabling Digital ID | 33 |
Face ID/Fingerprint | 34 |
Message Center | 35 |
Inbox | 35 |
Sent | 37 |
Compose Message | 38 |
View and Reply | 39 |
eAlerts | 40 |
Transactions | 41 |
Make a Transfer (Mobile App) | 41 |
Add an Account | 42 |
Mobile App | 42 |
Adding an Internal Account (Member to Member Transfers) | 43 |
Adding an External Account (Transfer Option) | 45 |
Make a Transfer | 47 |
One-Time Transfers | 47 |
Recurring Transfers | 49 |
Loan Payments | 51 |
Recurring Loan Payments | 54 |
Scheduled Transfers | 56 |
Editing Transfers | 57 |
Deleting Transfers | 58 |
Deleting Recurring Transfers Series | 59 |
Transfer Activity | 61 |
More Actions | 62 |
Deposit Check | 63 |
Enrollment | 63 |
Depositing a Check | 64 |
Check Deposit History | 65 |
Pay a Person | 66 |
Add a New Contact | 66 |
Edit Contact | 67 |
Delete Contact | 68 |
Pay Someone | 69 |
Receiving a Payment from Pay a Person | 72 |
Edit Transfer | 74 |
Delete Transfer | 75 |
Bill Pay | 77 |
Creating a Payee | 77 |
Adding a Preloaded Payee | 78 |
Adding a Manual Payee | 79 |
Editing a Payee | 80 |
Deleting a Payee | 81 |
Single Payments | 82 |
Multiple Payments | 84 |
Expedite Payment | 86 |
Setting Up eBills | 88 |
Viewing eBills | 90 |
Editing Payments | 91 |
Deleting Payments | 93 |
Select Primary Account | 94 |
Statements & Documents | 95 |
Enrollment | 95 |
Unenroll From Statements & Documents | 96 |
Statements | 97 |
Tax Forms | 98 |
Settings | 99 |
Profile | 99 |
Contact Information | 100 |
Accounts | 102 |
Nickname, Hide and Color Code an Account | 102 |
Reorder Accounts | 104 |
Mobile Access | 105 |
Snapshot | 106 |
To Enable Snapshot | 107 |
To Use Snapshot | 108 |
Services | 109 |
Check Options | 109 |
Stop Payment | 109 |
Stop Payment History | 111 |
Reorder Checks | 112 |
Bank Check | 113 |
Overdraft Privilege | 114 |
Debit Card Controls | 115 |
Switch Cards | 115 |
Recent Transactions | 116 |
Activate Card | 117 |
Set Debit Card PIN | 118 |
Blocking a Card | 119 |
Unblocking a Card | 120 |
Add Travel Plan | 121 |
Edit Travel Plans | 123 |
Delete Travel Plans | 124 |
Card of File | 125 |
Update Card | 126 |
Need Feedback | 129 |
Recurring Payments | 131 |
Debit Card Controls - Locations | 132 |
Debit Card Controls - Merchant Types | 134 |
Debit Card Controls - Transaction Types | 135 |
Debit Card Controls - Spend Limits | 136 |
Debit Card Alerts | 137 |
Report Debit Card Lost or Stolen | 138 |
Personal Information | 139 |
Hide/Show Cards | 140 |
Credit Card Controls | 141 |
Skip A Pay | 142 |
24/7 Support | 143 |
User Guide | 144 |
Relationship Center/ATM Locator | 145 |
How-To Videos | 146 |
EZ Shield Identity Protection | 147 |
Add a Share or Loan | 148 |
Send a Wire | 149 |
Domestic Wire | 149 |
International Wire | 151 |
Financial Wellness | 154 |
Financial Wellness | 154 |
Spending | 154 |
Bulk Categorize Transactions | 155 |
Savings Goals | 156 |
Edit a Savings Goals | 158 |
Edit a Savings Goals | 159 |
Add Money to a Savings Goals | 160 |
Investments & Financial Services | 161 |
Checking Rewards | 162 |
Credit Score Monitoring (My Credit Score) | 163 |