Northern Credit Union Digital Banking User Guide

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Report Debit Card Lost or Stolen When a card has been reported lost/stolen, your card will be turned off to prevent unauthorized purchases. Recurring payments will still occur.

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In the Account Services tab, click Debit Card Controls . 1. Select Preferred Card. If you need to switch cards, click on the “Switch Card” drop down. Go to page 115 for more information. 2. Under Manage Card , click the Report Lost or Stolen tab. 3. Click the Continue button. 4. Call 315-782-0155 to report your card lost or stolen and discuss your replacement card options. Click the Okay button to disable your card immediately

Services: Debit Card Controls

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