Northern Credit Union Digital Banking User Guide

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View Activity & Respond to Payment Requests View your Zelle ® activity and respond to payment requests or review previous transactions. In the Transfer & Pay tab, click Zelle ® : Send Money . If on the Mobile Banking app, tap the Move Money tab to access all payment services and tap Zelle ® : Send Money . 1. Click the Activity button. 2. When responding to a pending payment, you may click Decline to decline the payment or click Send Money to accept and have the money pulled from the connected account. To Cancel a payment Most payments cannot be cancelled once sent, but if the recipient has not yet enrolled, then the option to cancel may be available. In the Transfer & Pay tab, click Zelle ® : Send Money . If on the Mobile Banking app, tap the Move Money tab to access all payment services and tap Zelle ® : Send Money . 1. Click the Activity button. 2. Locate the payment under Payment or Request 3. Click the Cancel button if available.

Zelle ® and the Zelle ® marks used herein are trademarks of Early Warning Services, LLC. To send or receive money with Zelle ® , both parties must have an eligible checking or Transactions: Zelle®: Send Money savings account. Transactions between enrolled users typically occur in minutes.