Nusenda Credit Union Internet Banking Guide

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Getting Started	6
New User Enrollment	6
Logging In	7
Logging Off	7
Resetting A Forgotten Password	8
Retrieving a Forgotten Login ID	9
My Accounts	10
Home Page Overview	10
Account Summary Overview	11
Account Details Overview	12
Quick Transfer	14
Account Grouping	15
Editing a Group Name	16
Deleting a Group	16
Security	17
Protecting Your Information	17
General Guidelines	17
Login ID and Password	17
Fraud Prevention	18
Secure Sockets Layer Encryption	18
Secure Access Code	18
Phishing	18
Security Preferences	19
Change Password	19
Change Login ID	20
Secure Delivery	20
Alerts Overview	21
Date Alerts	22
Account Alerts	23
History Alerts	24
Transaction Alerts	25
Security Alerts Overview	26
Edit Delivery Preferences	26
Secure Message Overview	27
Sending a Secure Message	28
Transactions	29
Moving Money Overview	29
Account Transfer	31
Member to Member Transfer	33
Linking Someone’s Nusenda Account	34
Adding A Personal External Account	35
Verifying A Personal External Account	36
Activity Center Overview	37
Using Filters	38
Creating or Deleting Custom Views Using Favorites	38
Canceling Transactions	39
Bill Payer	40
Getting Started	40
Navigation	41
Pay Someone New	42
Schedule a Single Payment	44
Set Up Auto-Pay	46
Modify Auto-Payment	47
Schedule Multi Payments	48
Modify Biller Details	49
Quick Reference Panels	50
Reports	51
Alert Preferences	52
Services	53
Stop Payment Request	53
Re-ordering Checks	56
eDocuments	57
Mobile Deposits	58
Account Preferences	59
Updating Your Contact Information	60
Text Enrollment	61
Themes	62
Locations	63
Branches and ATMs	63