Nusenda Credit Union Internet Banking Guide

6

Getting Started

1. Type www.nusenda.org into the address bar on your browser. 2. Go to the Internet Banking Login box on the Home page, and click the New User button to open the Internet Banking New Enrollment Account Verification screen. 3. Enter all the required information. When finished, click the Continue button. 4. A new window appears congratulating you for successfully enrolling in Internet Banking. Click the Continue button. New User Enrollment Note : The details that you provide are verified by comparing them to your contact information in our system. If the information does not match, call us at 889-7755 (800-347-2838 outside the Albuquerque area) to update your profile. 5. You are directed to a page where you need to select the delivery method for your Secure Access Code. This page displays the contact information on file for your account. Select either the phone, text message or email option that enables Nusenda Credit Union to reach you immediately with your one-time Secure Access Code. 6. When you receive your six-digit Secure Access Code, enter it in the access code screen and click the Submit button. The Secure Access Code is valid for only five minutes, and if it expires, you must request a new one. 7. Now you can change your password. For your protection, you need to create a password that meets the stated security requirements. Click the Submit button. 8. An editable online profile screen appears for your review. Please review, make any necessary edits and click the Submit Profile button to continue. 9. Review the Terms of Service on the Online Banking and Mobile Banking page. Please read and acknowledge that you agree to the conditions by clicking the I Accept button. 10. You are then asked if you would like to register your device. If you register your device, you will not have to generate a new Secure Access Code when you use that device in the future. 11. Congratulations! You are now logged into Internet Banking with Nusenda Credit Union.

Getting Started: New User Enrollment