Nusenda Credit Union Mobile and Internet Banking

Getting Started6
New User Enrollment6
Logging In8
Logging Off8
Resetting a Forgotten Password9
Retrieving a Forgotten Username11
Home Page12
Home Page Overview12
Asset Summary Overview14
Account Details Overview15
Quick Transfer17
Account Nickname18
Details & Settings19
Account Grouping20
Editing a Group Name21
Deleting a Group21
Security22
Protecting Your Information22
General Guidelines22
Login ID and Password22
Fraud Prevention22
Security Preferences23
Change Password23
Change Login ID24
Secure Delivery25
Mobile Security Preferences26
Enabling Touch ID or Fingerprint Login26
Enabling Face ID28
Disabling Touch ID, Fingerprint, or Facial ID Login29
Alerts Overview30
Account Alerts31
History Alerts32
Reminders33
Transaction Alerts34
Security Alerts Overview35
Editing Delivery Preferences35
Enabling and Disabling Push Notifications36
Secure Message Overview37
Sending a Secure Message38
Transactions39
Transfer Funds39
Member to Member41
Linking Someone’s Nusenda Account41
Single Transfers Between Nusenda Accounts42
Adding a Personal External Account43
Verifying a Personal External Account44
Activity Center Overview45
Using Filters46
Creating or Deleting Custom Views Using Favorites47
Editing Transactions48
Canceling Transactions49
Services50
Stop Payment Request50
Single Check50
Multiple Checks51
Check Reorder52
Statements53
Credit Score and Report55
Deposit Checks56
The Power of Change57
Debit Card Lock58
Quick Balance59
To Enable Quick Balance59
To Use Quick Balance60
My Profile61
Account Preferences61
Updating Personal Information62
Themes63
Locations64
Branches and ATMs64

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