ONB Bank Online and Mobile Banking User Guide

Getting Started7
User Enrollment7
New User7
Desktop8
Mobile9
Logging Off9
Retrieve a Forgotten Username10
Resetting a Forgotten Password11
Accounts Page12
Accounts Page Overview12
Desktop12
Desktop Account Details13
Mobile15
Desktop Account Preferences17
Edit Nickname17
Hide Account18
Unhide Account18
Mobile Account Preferences19
Edit Nickname19
Hide Account20
Unhide Account20
Viewing a Transaction Image21
Desktop21
Mobile22
Attaching an Image to a Transaction23
Desktop23
Mobile24
Security25
Protecting Your Information25
General Guidelines25
Login ID and Password25
Fraud Prevention25
Alerts Overview26
Desktop Delivery Preferences26
Mobile Delivery Preferences27
Editing Alerts28
Security Alerts28
Account Alerts29
Secure Message Overview30
Sending a Secure Message31
Mobile Security32
Enabling Touch ID, Fingerprint Login or Face ID32
Enabling PIN Login35
Transactions37
Transfers37
Managing Transfers39
Mobile Deposit40
Viewing Check Deposit History41
Loan Payments & Transfers42
Initiating a Transaction42
Managing Loan Payments and Transfers44
Bill Pay45
Bill Pay Overview45
Creating a Payee45
Editing a Payee47
Deleting a Payee48
Schedule Payments49
Desktop49
Mobile50
Recurring Payments51
Desktop51
Mobile52
Rush Delivery53
Editing a Payment54
Deleting a Payment55
Pay a Person56
Transfer Between My Accounts58
Adding an External Account58
Verifying an External Account59
Transfering Money60
Services61
Statement Delivery61
Settings63
Profile63
Settings64
Changing Account Order64
Text Enrollment65
Desktop65
Mobile66
Branches and ATMs67
Branches and ATMs68
Branches and ATMs69
Important Phone Numbers70

Made with FlippingBook Ebook Creator