Oklahoma's Credit Union Digital Banking User Guide

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Table of Contents Getting Started

New User Enrollment................................................................................................ 9 Logging Off...................................................................................................................... 10 Resetting a Forgotten Password.......................................................................... 11 Home Page Home Page Overview. ......................................................................................... 13 Account Summary Overview........................................................................................ 15 Mobile Thumb Bar.................................................................................................. 16 Manual Accounts.................................................................................................. 17 Adding a Manual Account........................................................................................... 17 Editing a Manual Account. ........................................................................................... 18 Deleting a Manual Account. ........................................................................................ 19 Account Details Overview. .................................................................................. 20 Dispute Tracking . .................................................................................................. 22 Quick Transfer......................................................................................................... 25 Account Nickname............................................................................................... 26 Account Grouping................................................................................................ 27 Editing a Group Name................................................................................................... 28 Deleting a Group............................................................................................................ 28 Security Protecting Your Information. ................................................................................ 29 General Guidelines......................................................................................................... 29 Username and Password............................................................................................... 29 Fraud Prevention............................................................................................................. 29 Security Preferences.............................................................................................. 30 Change Password. ......................................................................................................... 30 Change Username......................................................................................................... 31 Secure Delivery. .............................................................................................................. 32 Login History. .......................................................................................................... 33 Mobile Security Preferences................................................................................. 34 Enabling Touch ID or Fingerprint Login......................................................................... 34 Enabling Passcode Authentication.............................................................................. 36 Disabling Passcode Authentication, Touch ID or Fingerprint Login. ......................... 37 Enabling Face ID............................................................................................................. 38 Alerts Overview...................................................................................................... 39 Account Alerts................................................................................................................. 40 Status Alerts...................................................................................................................... 41 Transaction Alerts............................................................................................................ 42