Oklahoma's Credit Union Digital Banking User Guide

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Table of Contents Getting Started

New User Enrollment................................................................................................9 Logging Off...................................................................................................................... 10 Resetting a Forgotten Password..........................................................................11 Home Page Home Page Overview..........................................................................................13 Account Summary Overview........................................................................................ 15 Mobile Thumb Bar..................................................................................................16 Manual Accounts..................................................................................................17 Adding a Manual Account........................................................................................... 17 Editing a Manual Account............................................................................................ 18 Deleting a Manual Account......................................................................................... 19 Account Details Overview...................................................................................20 Dispute Tracking ...................................................................................................22 Quick Transfer.........................................................................................................25 Account Nickname...............................................................................................26 Account Grouping................................................................................................27 Editing a Group Name................................................................................................... 28 Deleting a Group............................................................................................................ 28 Security Protecting Your Information.................................................................................29 General Guidelines......................................................................................................... 29 Username and Password............................................................................................... 29 Fraud Prevention............................................................................................................. 29 Security Preferences..............................................................................................30 Change Password.......................................................................................................... 30 Change Username......................................................................................................... 31 Secure Delivery............................................................................................................... 32 Login History...........................................................................................................33 Mobile Security Preferences.................................................................................34 Enabling Touch ID or Fingerprint Login......................................................................... 34 Enabling Passcode Authentication.............................................................................. 36 Disabling Passcode Authentication, Touch ID or Fingerprint Login.......................... 37 Enabling Face ID............................................................................................................. 38 Alerts Overview......................................................................................................39 Account Alerts................................................................................................................. 40 Status Alerts...................................................................................................................... 41 Transaction Alerts............................................................................................................ 42