Oklahoma's Credit Union Digital Banking User Guide

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Table of Contents Getting Started

New User Enrollment ............................................................................................... 8 Logging Off ....................................................................................................................... 9 Resetting a Forgotten Password.......................................................................... 10 Home Page Home Page Overview.......................................................................................... 12 Mobile Thumb Bar ................................................................................................. 14 Account Details Overview ................................................................................... 15 Dispute Tracking ................................................................................................... 17 Quick Transfer ........................................................................................................ 20 Account Nickname .............................................................................................. 21 Details & Settings................................................................................................... 22 Manage Accounts................................................................................................ 23 Manual Accounts ................................................................................................. 24 Adding a Manual Account........................................................................................... 24 Editing a Manual Account............................................................................................ 25 Deleting a Manual Account......................................................................................... 26 Security Protecting Your Information................................................................................. 27 General Guidelines ........................................................................................................ 27 Username and Password............................................................................................... 27 Fraud Prevention ............................................................................................................ 27 Security Preferences ............................................................................................. 28 Change Password.......................................................................................................... 28 Change Username......................................................................................................... 29 Secure Delivery............................................................................................................... 30 Login History........................................................................................................... 31 Mobile Security Preferences ................................................................................ 32 Enabling Touch ID or Fingerprint Login......................................................................... 32 Enabling Passcode Authentication.............................................................................. 34 Disabling Passcode Authentication, Touch ID or Fingerprint Login.......................... 35 Enabling Face ID ............................................................................................................ 36 Alerts Overview ..................................................................................................... 37 Account Alerts ................................................................................................................ 38 Status Alerts ..................................................................................................................... 39 Transaction Alerts............................................................................................................ 40 Security Alerts Overview....................................................................................... 41 Editing Delivery Preferences.......................................................................................... 41 Enabling and Disabling Push Notifications......................................................... 42

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