Oklahoma's Credit Union Digital Banking User Guide

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Table of Contents Getting Started

New User Enrollment ............................................................................................... 9 Logging Off ..................................................................................................................... 10 Resetting a Forgotten Password.......................................................................... 11 Home Page Home Page Overview.......................................................................................... 13 Account Summary Overview........................................................................................ 15 Mobile Thumb Bar ................................................................................................. 16 Manual Accounts ................................................................................................. 17 Adding a Manual Account........................................................................................... 17 Editing a Manual Account............................................................................................ 18 Deleting a Manual Account......................................................................................... 19 Account Details Overview ................................................................................... 20 Dispute Tracking ................................................................................................... 22 Quick Transfer ........................................................................................................ 25 Account Nickname .............................................................................................. 26 Account Grouping................................................................................................ 27 Editing a Group Name................................................................................................... 28 Deleting a Group ........................................................................................................... 28 Security Protecting Your Information................................................................................. 29 General Guidelines ........................................................................................................ 29 Username and Password............................................................................................... 29 Fraud Prevention ............................................................................................................ 29 Security Preferences ............................................................................................. 30 Change Password.......................................................................................................... 30 Change Username......................................................................................................... 31 Secure Delivery............................................................................................................... 32 Login History........................................................................................................... 33 Mobile Security Preferences ................................................................................ 34 Enabling Touch ID or Fingerprint Login......................................................................... 34 Enabling Passcode Authentication.............................................................................. 36 Disabling Passcode Authentication, Touch ID or Fingerprint Login.......................... 37 Enabling Face ID ............................................................................................................ 38 Alerts Overview ..................................................................................................... 39 Account Alerts ................................................................................................................ 40 Status Alerts ..................................................................................................................... 41 Transaction Alerts............................................................................................................ 42