One Community Bank Business Online Banking User Guide

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3. Select an exception to see more details. 4. For check exceptions, review the exception and decision the item as Pay or Return . If the exception is returned, select a reason from the drop-down. 5. For ACH exceptions, review the exception and decision the item as Pay or Return . a. (Optional) To create an ACH Rule, click the “+ Add ACH Rule” link. Enter details about the rule and click the icon. b. If the exception is returned, select a reason from the drop-down. 6. Click the Submit Decisions button when you are finished

Positive Pay: Managing Exceptions