One Community Bank Online Banking User Guide

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Table of Contents Getting Started

New User Enrollment ...................................................................................................8 Logging In.....................................................................................................................10 Logging Off ........................................................................................................................... 10 Resetting a Forgotten Password ...............................................................................11 Retrieving a Forgotten Login ID.................................................................................13 Account Dashboard Account Dashboard Overview...................................................................................14 Account Summary Overview .............................................................................................. 16 Mobile Thumb Bar ......................................................................................................17 Account Details Overview ..........................................................................................18 Quick Transfer.............................................................................................................20 Account Nickname......................................................................................................21 Details & Settings........................................................................................................22 Account Grouping.......................................................................................................23 Editing a Group Name......................................................................................................... 24 Deleting a Group.................................................................................................................. 24 Security Protecting Your Information......................................................................................25 General Guidelines .............................................................................................................. 25 Login ID and Password........................................................................................................ 25 Fraud Prevention ................................................................................................................. 25 Security Preferences...................................................................................................26 Change Password ................................................................................................................ 26 Change Username ............................................................................................................... 27 Secure Delivery .................................................................................................................... 28 Mobile Security Preferences......................................................................................29 Enabling Touch ID or Fingerprint Login ............................................................................ 29 Enabling Passcode Authentication .................................................................................... 31 Enabling Face ID................................................................................................................... 32 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 33 Apple Watch ®.............................................................................................................................................................................................. 34 Apple Watch ® Setup............................................................................................................. 34 Viewing Balances and Transactions .................................................................................. 34 Alerts Overview ...........................................................................................................35 Online Transaction Alerts ................................................................................................... 36 Security Alerts Overview ............................................................................................37 Editing Delivery Preferences............................................................................................... 37