One Community Bank Online Banking User Guide

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Table of Contents Getting Started

New User Enrollment ...................................................................................................8 Logging In.....................................................................................................................10 Logging Off ........................................................................................................................... 10 Resetting a Forgotten Password ...............................................................................11 Retrieving a Forgotten Login ID.................................................................................13 Home Page Home Page Overview .................................................................................................14 Account Summary Overview .............................................................................................. 16 Mobile Thumb Bar ......................................................................................................17 Manual Accounts ........................................................................................................18 Adding a Manual Account................................................................................................... 18 Editing a Manual Account ................................................................................................... 20 Deleting a Manual Account................................................................................................. 21 Account Details Overview ..........................................................................................22 Quick Transfer.............................................................................................................24 Account Nickname......................................................................................................25 Details & Settings........................................................................................................26 Account Grouping.......................................................................................................27 Editing a Group Name......................................................................................................... 28 Deleting a Group.................................................................................................................. 28 Security Protecting Your Information......................................................................................29 General Guidelines .............................................................................................................. 29 Login ID and Password........................................................................................................ 29 Fraud Prevention ................................................................................................................. 29 Security Preferences...................................................................................................30 Change Password ................................................................................................................ 30 Change Username ............................................................................................................... 31 Secure Delivery .................................................................................................................... 32 Mobile Security Preferences......................................................................................33 Enabling Touch ID or Fingerprint Login ............................................................................ 33 Enabling Passcode Authentication .................................................................................... 35 Enabling Face ID................................................................................................................... 36 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 37 Apple® Watch .............................................................................................................38 Apple® Watch Setup ........................................................................................................... 38 Viewing Balances and Transactions .................................................................................. 38