One Community Bank Online Banking User Guide

4

Table of Contents Getting Started

New User Enrollment ...................................................................................................9 Logging In.....................................................................................................................11 Logging Off ........................................................................................................................... 11 Retrieving a Forgotten Login ID.................................................................................12 Account Dashboard Account Dashboard Overview...................................................................................13 Asset Summary Overview................................................................................................... 15 Mobile Thumb Bar ......................................................................................................16 Manual Accounts ........................................................................................................17 Adding a Manual Account................................................................................................... 17 Editing a Manual Account ................................................................................................... 19 Deleting a Manual Account................................................................................................. 20 Account Details Overview ..........................................................................................21 Quick Transfer.............................................................................................................23 Account Nickname......................................................................................................24 Details & Settings........................................................................................................25 Account Grouping.......................................................................................................26 Editing a Group Name......................................................................................................... 27 Deleting a Group.................................................................................................................. 27 Security Protecting Your Information......................................................................................28 General Guidelines .............................................................................................................. 28 Login ID and Password........................................................................................................ 28 Fraud Prevention ................................................................................................................. 28 Security Preferences...................................................................................................29 Change Password ................................................................................................................ 29 Change Username ............................................................................................................... 30 Secure Delivery .................................................................................................................... 31 Mobile Security Preferences......................................................................................32 Enabling Biometric Login .................................................................................................... 32 Enabling Passcode Authentication .................................................................................... 34 Enabling Face ID................................................................................................................... 35 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 36 Apple Watch ®.............................................................................................................................................................................................. 37 Apple Watch ® Setup............................................................................................................. 37 Viewing Balances and Transactions .................................................................................. 37