Online User Guide Fox Communities Credit Union

Getting Started8
New User Enrollment8
Logging In10
Logging Off10
Resetting a Forgotten Password11
Home Page13
Home Page Overview13
Account Details Overview14
Quick Transfer16
Account Nickname17
Details & Settings18
Manage Accounts19
Overview19
Manual Accounts20
Adding a Manual Account20
Editing a Manual Account21
Deleting a Manual Account22
Initial Setup23
Linking an Account23
Unlinking an Account24
Categorizing Transactions25
Splitting a Transaction26
Security27
Protecting Your Information27
General Guidelines27
Login ID and Password27
Fraud Prevention27
Security Preferences28
Change Password28
Change Username29
Secure Delivery30
Mobile Security Preferences31
Enabling Touch ID or Fingerprint Login31
Enabling Passcode Authentication33
Enabling Face ID34
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login35
Alerts Overview36
Reminders37
Service Alerts38
Security Alerts Overview39
Editing Delivery Preferences39
Real-Time Alerts40
Setting Up Real-Time Alerts40
Enable/Disable Real-Time Alerts41
Edit a Real-Time Alerts42
Real-Time Alerts Notification Settings43
Secure Message Overview44
Sending a Secure Message45
Transfers & Payments46
Transfer Funds46
Send Money with Zelle® Setup48
Initial Setup48
Adding a Recipient49
Send Money with Zelle®50
Request Money with Zelle®52
Split Payment with Zelle®53
Zelle® Settings54
Loan Payments55
Add a Personal External Transfer Account57
Instant Verification57
Micro-Deposits58
Verify an External Transfer Account with Micro-Deposits59
Manage External Transfer Accounts61
Nickname External Transfer Accounts61
Remove External Transfer Accounts62
Online Activity Overview63
Using Filters64
Creating or Deleting Custom Views Using Favorites65
Editing Transactions66
Canceling Transactions67
Services68
Account Statements68
Stop Payment Request69
Single Check69
Multiple Checks70
Credit Score and Report71
CardSwap72
Getting Started72
Overview74
Check Reorder75
Mobile Deposits76
Quick Balance77
To Enable Quick Balance77
To Use Quick Balance78
Text Enrollment79
Settings81
Address Management81
Manage Accounts83
Accessibility84
Manage My Money85
Online Banking Home Page85
Spending Overview86
Spending: Recategorizing a Transaction87
Budgets Overview89
Auto-generated Budgets90
Budgets From Scratch90
Editing or Deleting a Budget91
Managing Budgets92
Trends Overview93
Net Worth Overview94
Debts Overview95
Bill Pay96
Overview96
Creating a Payee97
Known Company97
Unknown Company99
Person101
Editing a Payee103
Deleting a Payee104
eBills105
Scheduling Payments106
Automatic Payments107
Editing Pending Payments109
Canceling Pending Payments110
Viewing Transaction Details111
Single Transaction111
Multiple Transactions112
Creating a Reminder114
Managing Reminders116
Editing Reminders117
Deleting Reminders118
Moving Payments119
Editing Account Name120

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