Orrstown Bank Business Online Banking User Guide

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Table of Contents Getting Started

First-Time Log In............................................................................................................7 Logging In.......................................................................................................................9 Logging Off ............................................................................................................................. 9 Resetting a Forgotten Password ...............................................................................10 Home Page Home Page Overview .................................................................................................12 Account Details Overview ..........................................................................................13 Quick Transfer.............................................................................................................15 Account Nickname......................................................................................................16 Details & Settings........................................................................................................17 Account Grouping.......................................................................................................18 Editing a Group Name......................................................................................................... 19 Deleting a Group.................................................................................................................. 19 Security Protecting Your Information......................................................................................20 General Guidelines .............................................................................................................. 20 Login ID and Password........................................................................................................ 20 Fraud Prevention ................................................................................................................. 20 Security Preferences...................................................................................................21 Change Password ................................................................................................................ 21 Change Login ID ................................................................................................................... 22 22 Secure Delivery .................................................................................................................... 23 Mobile Security Preferences......................................................................................24 Enabling Touch ID or Fingerprint Login ............................................................................ 24 Enabling Passcode Authentication .................................................................................... 26 Enabling Face ID................................................................................................................... 27 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 28 Alerts Overview ...........................................................................................................29 Account Alerts ...................................................................................................................... 30 History Alerts........................................................................................................................ 31 Online Transaction Alerts ................................................................................................... 32 Reminders............................................................................................................................. 33 Enabling and Disabling Push Notifications..............................................................34 Secure Message Overview .........................................................................................35 Sending a Secure Message ........................................................................................36