Paper City Savings e-Banking Guide
6-22-22
Develop Relationships, Determine Needs, Deliver Solutions
e-Banking Guide Online | Mobile | Bill Pay
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Published by Murphy & Company, Inc. 13610 Barrett Office Drive, Suite 206
St. Louis, MO 63021 www.mcompany.com
© 2009-2022 Murphy & Company, Inc. Macintosh is a trademark of Apple Inc., registered in the U.S. and other countries. Adobe Reader is a registered trademark of Adobe Systems, Inc. © 2012 Portions of this guide were written by Finastra Software Inc.
Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author, publisher nor any other party associated with this product shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service.
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Getting Started
Welcome to e-Banking with Paper City Savings! Whether at home or at the office using a computer, mobile phone or tablet, we strive to make your e-Banking experience easy and convenient. You can navigate this guide by clicking a topic or feature in the Table of Contents. Each section provides an overview and steps to help you during the e-Banking process. If you have additional questions, contact us at 715-423-8100.
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Table of Contents Getting Started
User Enrollment.............................................................................................................7 New User................................................................................................................................. 7 Desktop. .................................................................................................................................. 8 Mobile...................................................................................................................................... 9 Logging Off.............................................................................................................................. 9 Retrieve a Forgotten User ID......................................................................................10 Resetting a Forgotten Password................................................................................11 Accounts Page Accounts Page Overview. ...........................................................................................12 Desktop. ................................................................................................................................ 12 Desktop Account Details . ................................................................................................... 13 Mobile.................................................................................................................................... 15 Desktop Account Preferences. ..................................................................................17 Edit Nickname....................................................................................................................... 17 Hide Account......................................................................................................................... 18 Unhide Account.................................................................................................................... 18 Mobile Account Preferences......................................................................................19 Edit Nickname....................................................................................................................... 19 Hide Account......................................................................................................................... 20 Unhide Account.................................................................................................................... 20 Viewing a Transaction Image.....................................................................................21 Desktop. ................................................................................................................................ 21 Mobile.................................................................................................................................... 22 Security Protecting Your Information......................................................................................23 General Guidelines............................................................................................................... 23 User ID and Password. ........................................................................................................ 23 Fraud Prevention.................................................................................................................. 23 Alerts Overview............................................................................................................24 Desktop Delivery Preferences. ........................................................................................... 24 Mobile Delivery Preferences............................................................................................... 25 Editing Alerts................................................................................................................26 Security Alerts....................................................................................................................... 26 Account Alerts....................................................................................................................... 27 Secure Message Overview. ........................................................................................28 Sending a Secure Message.........................................................................................29
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Mobile Security Enabling Touch ID, Fingerprint Login or Face ID. ....................................................30 Transactions Transfer Funds.............................................................................................................33 Creating a Template ............................................................................................................ 35 Managing Transfers. ............................................................................................................ 37 Mobile Check Deposit.................................................................................................38 Viewing Check Deposit History........................................................................................... 39 Loan Payments/Transfers. .........................................................................................40 Creating a Template ............................................................................................................ 40 Initiating a Transaction........................................................................................................ 42 Managing Loan Payments/Transfers................................................................................. 44 Editing or Deleting Templates. ........................................................................................... 45 Bill Payments/External Transfers Bill Payment Overview................................................................................................46 Creating a Payee................................................................................................................... 46 Editing a Payee.............................................................................................................48 Deleting a Payee..........................................................................................................49 Schedule Payments.....................................................................................................50 Desktop. ................................................................................................................................ 50 Mobile.................................................................................................................................... 51 Recurring Payments....................................................................................................52 Desktop. ................................................................................................................................ 52 Mobile.................................................................................................................................... 53 Rush Delivery...............................................................................................................54 Editing a Payment. ......................................................................................................55 Deleting a Payment.....................................................................................................56 Picture Pay....................................................................................................................57 Pay a Person. ...............................................................................................................59 Transfer Between My Accounts.................................................................................61 Adding an External Account................................................................................................ 61 Verifying an External Account............................................................................................. 62 Transferring Money. ............................................................................................................ 63 Updating Preferences.................................................................................................64
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Services Stop Payment Request. ..............................................................................................65 Mobile Manage Cards.................................................................................................67 Disabling or Enabling a Card............................................................................................... 67 Merchant Controls. .............................................................................................................. 68 Transaction Controls............................................................................................................ 69 Desktop Manage Cards. .............................................................................................70 Disabling or Enabling a Card............................................................................................... 70 Merchant Controls. .............................................................................................................. 71 Transaction Controls............................................................................................................ 72 e-Statements................................................................................................................73 Locate Us (Desktop) Branches.......................................................................................................................75 Locate Us (Android) Branches.......................................................................................................................76 Locate Us (Apple) Branches.......................................................................................................................77 Contact Us Important Phone Numbers........................................................................................78
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Getting Started
User Enrollment
New User If you’re new to e-Banking with Paper City Savings, you need to complete the enrollment process the first time you log in. Once you complete these few quick steps, you’ll be on your way to banking from anywhere! 1. On a desktop computer, type www.papercitysavings.com into your browser, and go to the e-Banking Login in the upper right-hand corner. On a mobile device, download our free Paper City Savings app from the Apple App Store or Google Play. 2. Click the “Personal” link. 3. Click the “New User? Register Here” link. 4. Review the e-Banking Services Agreement on the Disclaimer page, and click the Accept button to agree to the terms and conditions. 5. Fill out the Customer Verification Form with the required information, and click the Verify button. Note : The details you provide are verified by comparing them to your contact information in our system. If the information does not match, contact us at 715-423-8100 to update your profile. 6. Select Delivery Preference. 7. Select Message Preference. 8. Click Submit . 9. Enter Authentication Code. 10. Click Verify . 11. Create your User ID. 12. Create a new password based on our password requirements, and click the Submit button when you are finished.
Getting Started: User Enrollment
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Getting Started
Logging In After Enrollment
After your first-time enrollment, logging in is easy and only requires your user ID and password. Desktop
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1. After registering and/or creating your new password, click the “Personal” link. 2. Enter your User ID and Password. 3. Click the Login button. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c K L M N O P Q R U V W X Y Z A B C D E F G H Note : If you enter an incorrect password too many times, your account will be temporarily locked. Contact us at 715-423-8100 for assistance. If you’ve locked yourself out of your application with too many incorrect password attempts, you can also use the steps in the “Resetting a Forgotten Password” section below to reset your password. A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 J1 11a 12a 13a 14a 15a 16a 17a 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c 11b 12b 13b 14b 15b 16b 17b 1d 2d 3d 4d 5d 6d 7d
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Getting Started: User Enrollment
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Mobile
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1. Enter your User ID and Password. 2. Click the Login button.
Note : If you enter an incorrect password too many times, your account will be temporarily locked. Call us at 715-423-8100 for assistance. If you’ve locked yourself out of your application with too many incorrect password attempts, you can also use the steps in the “Resetting a Forgotten Password” section below to reset your password.
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Logging Off For your security, you should always log off when you finish your e-Banking session. You may also be logged out due to inactivity. 1. In the at the top right corner of the page, click the Log Out button or in the menu click the Log Out button.
Getting Started: User Enrollment
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Getting Started Retrieve a Forgotten User ID
If you happen to forget your User ID, you can easily retrieve it from the Paper City Savings Home page—no need to call us!
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1. Click the “Forgot Password?” link. 2. Select “Forgot User ID” using the drop-down and click the Submit button. 3. Fill out the Customer Verification Form with the required information, and click the Verify button. 4. Your User ID will then appear. Click the Continue button. A3 B3 C3 D3 E3 F3 G3 H3 I3 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 6 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J2 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3
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Getting Started: Retrieve a Forgotten User ID
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Getting Started
Resetting a Forgotten Password
If you happen to forget your password, you can easily reestablish a new one from the Paper City Savings home page—no need to call us!
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1. Click the “Forgot Password?” link. 2. Select “Forgot or Reset Password” using the drop-down and click the Submit button. 3. Fill out the Customer Verification Form with the required information and click the Verify button. 4. Create a new password based on our password requirements and click the Submit button when you are finished. J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 F1 G1 H1 I1 J1
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Note : If you lock yourself out with too many invalid login attempts, you can reset your password after completing the required verification steps. You will not be able to change your password if your account has been locked by Paper City Savings. Please contact Paper City Savings at 715-423-8100 during business hours for information about why your account was locked. A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3
Getting Started: Resetting a Forgotten Password
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Accounts Page
Accounts Page Overview After logging in, you are taken directly to the Accounts page. All your accounts are listed in tiles above your transaction history. Here you can view account balances, summaries and more! Desktop
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10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d
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A. The sidebar menu appears in every view on the left side of the screen. You can navigate to e-Banking features by clicking on the name of the feature. B. Your Paper City Savings accounts are displayed in an account tile with their balances. When you click an account tile, you will be taken to a list of recent transactions. C. You can use the search bar to search your accounts using keywords. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12 13a 14a 15a 16a 17a 18 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3
Accounts Page: Accounts Page Overview
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Desktop Account Details Selecting a Paper City Savings account on the Home page takes you to the Account Details page, where you can view transactions pertaining to that account. From here, you can view details such as type of transaction, check images and account balances, so you stay organized and on top of your finances. 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9
11 12 13 14 1 21 22 23 24 1 2 3 4 11 12 13 1 21 22 23 1 2 3 K L M U V W A B C 1a 2a 3a 4a 1b 2b 3b 4b 1c 2c 3c 4c K L M N U V W X A B C D 1a 2a 3a 1b 2b 3b 1c 2c 3c 11a 12a 13a 1d 2d 3d 11a 12a 13a 14a A1 B1 C1 A2 B2 C2 A3 B3 C3 11b 12b 13b 14b 1d 2d 3d 4d 11b 12b 13b
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Accounts Page: Accounts Page Overview
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A. On the Home page, you can click on an account name to view the Account Details screen. B. Use the drop-down to view transactions for a different account. C. The current and available balances of that account are displayed at the top of the page. Current Balance is your beginning of day balance. The Available Balance is the beginning of the day balance plus or minus any of that day’s credits or debits. Click on the “View details” link for additional details. D. Use the search bar to search transactions using keywords. E. You can expand or collapse the view of each transaction by clicking the icon.
Accounts Page: Accounts Page Overview
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Mobile 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2
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Accounts Page: Accounts Page Overview
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A. The icon displays the sidebar menu. You can navigate to Mobile Banking features by selecting the name of the feature. B. Your Paper City Savings accounts are displayed in an account tile with their balances. Click on an account tile to show details about an account such as balances, interest rates (if applicable), and due dates (if applicable). C. When you click on the account tile, the transactions for that account are displayed. D. Use the search bar to search transactions using keywords. E. The icon allows you to filter your search. F. You can expand or collapse the view of each transaction by clicking the icon. G. The icon located in the top right corner of the screen allows you to access account preferences, setup and manage alerts, and more.
Accounts Page: Accounts Page Overview
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Accounts Page
Desktop Account Preferences
Personalize your accounts and how they appear in e-Banking. Here you can change your account names and organize them however you like to suit your needs.
Edit Nickname
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In the menu at the top right corner of the page, click Settings . 1. Under Account Settings , select the account you wish to nickname. 2. Click the icon to edit an account name. 3. Enter a new name and click the icon to save your settings. A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 J1
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Accounts Page: Desktop Account Preferences
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Hide Account
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In the menu at the top right corner of the page, click Settings . 1. Under Account Settings , select the account you wish to hide. 2. Toggle the hide account switch to the right. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d
Unhide Account
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10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d menu at the top right corner of the page, click Settings . 1. Under Account Settings , select the account you wish to unhide. 2. Toggle the hide account switch to the left. In the
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Accounts Page: Desktop Account Preferences
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Accounts Page
Mobile Account Preferences
Note : The screens shown are from an Android device. Your experience may be slightly different on an Apple iPhone.
Edit Nickname
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In the drop-down at the top right corner of the screen, click Settings . J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 1. Click the account you would like to nickname. 2. Click the button. 3. Enter the nickname and click the Submit button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d
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Accounts Page: Mobile Account Preferences
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Hide Account
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In the drop-down at the top right corner of the screen, click Settings . 1. Click the account you would like to hide. (You cannot hide a primary account.) J K L M N O P Q R S T U V W X Y Z A B C D E F G H I
2. Toggle the switch next to “Hide Account.” 3. Click the OK button when you are finished.
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Unhide Account
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drop-down at the top right corner of the screen, click Settings . J K L M N O P Q R S T U V W X Y Z A B C D E F G H I
In the
1. Click the account you would like to unhide. 2. Toggle the switch next to “Hide Account.” 3. Click the OK button when you are finished.
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Accounts Page: Mobile Account Preferences
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Accounts Page
Viewing a Transaction Image
Need a copy of a check that has cleared your account? You can view copies of checks through mobile banking with Paper City Savings. Desktop
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In the Sidebar Menu , click Accounts . 1. Click on an account. 2. Scroll through the list of transactions and look for the
indicates that there is a transaction image to view. 3. Click the icon to expand the transaction. 4. Click on the “Front Image or Back Image” links to view the opposite side of the check. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1
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Accounts Page: Viewing a Transaction Image
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Mobile
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icon. The K L M N O P Q R S U V W X Y Z A B C D E F G H I 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I icon J2 J3 J1 A B C D1 E1 F1 G A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 J2 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 11a 12a 13a 14a 15a 16a 17 11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 0a 11b 12b 13b 14b 15b 16b 17 1d 2d 3d 4d 5d 6d 7d 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c 11b 2b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 1d 2d 3d 4d 5d 6d 7d 8d 9d J2 A3 B3 C3 D3 E3 F3 G3 H3 I3 J3 11a 12a 13a 14a 15a 16a 17a 18a 19a J3
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In the Sidebar Menu , click Accounts . 1. Click on an account. 2. Scroll through the list of transactions and look for the indicates that there is a transaction image to view. 3. Click the icon. 4. Click the Review Check Image button. 5. Click on the image to view the opposite side of the check. 6. Click the Done button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I
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Accounts Page: Viewing a Transaction Image
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Security
Protecting Your Information
Here at Paper City Savings, we do all we can to protect your personal information and provide you with a reliable online experience. However, we rely on you to take further precautions to assure the safety of your accounts. By following our tips, e-Banking can be a secure and efficient method for all your banking needs. General Guidelines • Make sure your operating system and antivirus software are up to date. • Always use secure wireless (Wi-Fi) networks that require a User ID and password. • Never leave your computer unattended while using e-Banking. • Monitor your recent account history for unauthorized transactions. • Always log off of e-Banking when you’re finished and close the browser. User ID and Password • Create strong passwords by using a mixture of uppercase and lowercase letters, numbers and special characters. • Do not create passwords containing your initials or birthday. • Change your passwords periodically. • Memorize your passwords instead of writing them down. • Only register personal devices, and avoid using features that save your User IDs and passwords. Fraud Prevention • Do not open email attachments or click on links from unknown sources. • Avoid giving out personal information on the phone or through email. • Shred unwanted, sensitive documents including receipts, checks, deposit slips, pre-approved credit card offers and expired cards. • Act quickly. If you suspect your financial information is compromised, contact us immediately at 715-423-8100.
Security: Protecting Your Information
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Security
Having peace of mind is critical when it comes to your e-Banking experience. When you create an alert through e-Banking, you specify the conditions that trigger that alert, so you stay on top of what’s important to you. Desktop Delivery Preferences You can add additional delivery methods to notify you about your accounts wherever you are. Alerts Overview
at the top right corner of the page, click Alerts . A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 1 1a 2a 3 4 5 6a 7a 8a 9a 1 1 2 3 4 5 6 7b 8 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 3 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I
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In the
1. Click the Configure button. 2. To enable email alerts:
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a. Enter your email address. b. Click the Save button.
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3. To enable text alerts:
a. Enter your phone number. b. Click the “Enable number for alerts?” toggle. c. You will be sent a validation code. Click the OK button once you have entered the validation code.
Security: Alerts Overview
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Mobile Delivery Preferences
icon to K L M N O U V W X Y A B C D E 11 12 13 14 21 22 23 24 1 2 3 4 K L M N U V W X A B C D 11 12 13 14 15 21 22 23 24 25 1 2 3 4 5 1a 2a 3a 4 1b 2b 3b 4 1c 2c 3c 4 11a 12a 13a 14 11b 12b 13b 14 1a 2a 3a 4a 5 1b 2b 3b 4b 5b 1c 2c 3c 4c 5 1d 2d 3d 4 A1 B1 C1 D A2 B2 C2 D A3 B3 C3 D 1d 2d 3d 4d 5 11a 12a 13a 14a 15
In the 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 1. Click the 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9
drop-down at the top right of the page, click Alerts .
icon to change your email alert settings. Click the
change your text alert settings. 2. For email alerts, enter your email address and click the Save button. 3. For text alerts, enter your phone number and click the toggle. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b
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Security: Alerts Overview
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Security Editing Alerts
Security Alerts We want you to feel confident while using e-Banking. To help you feel safe and in control, Security Alerts are implemented in your accounts to notify you immediately when security scenarios occur.
In the 1. Select the Security Alerts button. 2. Enable and disable alerts: a. Click the or 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 3. Enter a dollar amount, if required. 4. Click the Save button. A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a b. Click the 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d
drop-down at the top right of the page, click Alerts . 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I icon to disable an alert. icon to enable an alert. J2 or J3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b
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Note : You will receive an email or SMS/Text when an alert is added or updated. A3 B3 C3 D3 E3 F3 G3 H3 I3 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J3 J1 A2 B2 C2 D2 E2 F2 G2 H2 I2 J1
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Security: Editing Alerts
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