Peoples Bank Online Banking User Guide

Getting Started3
New User Enrollment8
Logging In9
Multi-Factor Authentication11
Logging Off12
Duo Mobile13
Resetting a Forgotten Password15
Retrieve a Forgotten Username16
Password Security Check17
Accounts18
Dashboard Overview18
Account Details Overview20
Transaction Details22
Adding a New Account24
Adding an Account to Money Manager25
Adding an External Account26
Transaction Challenge27
Verifying an External Account28
Removing an External Account29
Editing Favorite Accounts30
Organize Dashboard31
Reorder Accounts31
Rename Accounts32
Hide/Unhide Accounts33
Hide/Unhide Dashboard Tiles34
App Appearance35
Favorite Payees36
Selecting Favorite Payees36
Money Manager37
Initial Setup37
Tagging Transactions38
Splitting a Transaction40
Money Manager Dashboard42
Spending by Category43
Budget45
Adding Budgets46
Managing Budgets47
Add a Budget Alert49
Cashflow Overview50
Add a Bill or Income51
Configure Accounts52
Bills and Income53
Net Worth54
Add an Unlinked Asset or Debt55
Goals56
Adding Goals57
Save for Goals57
Pay Off Goals58
Add a Goal Alert59
Managing Goals60
Security61
Protecting Your Information61
General Guidelines61
Login ID and Password61
Fraud Prevention61
Login Settings62
Change Username62
Change Password63
Change Security Questions64
Recent Logins65
Mobile Security Preferences66
Enabling Biometric Sign-In66
Enabling FaceID67
Enabling PIN Login68
Auto-Login69
Alerts70
Alerts Overview70
Custom Alerts71
Bill Pay Alerts72
Security Alerts73
Money Manager Alerts74
Turning Alerts On and Off75
Editing or Deleting Alerts76
Previous Alerts77
Move Money78
Move Money Overview78
Bill Pay Enrollment79
Adding a Payee81
Person to Person Payee81
Bill Pay Payee - Company83
Bill Pay Payee - Individual85
Favoriting a Payee88
Editing a Payee89
Deleting a Payee90
New Transaction91
Transferring Money Between Your Accounts91
Making a Loan Payment93
Transferring Money to Another Person (P2P)96
Making a Bill Pay Payment98
Editing Transfers/Payments100
Skip Transfers/Payments101
Deleting Transfers/Payments102
Deposit Checks103
Remote Deposit103
Manage Cards104
Turn Card On or Off104
Card Name105
Card Alert106
Temporary Spending Limit Increase107
Change PIN108
Report Lost or Stolen Card109
Travel Notification110
Enable Automatic On/Off112
Google Pay/Apple Pay114
Reports115
Creating a New Report115
Account Activity Report115
Running an Existing Report116
Editing a Report117
Deleting a Report118
Services119
Locations119
Secure Message Overview120
Sending a Secure Message121
Submit a Form122
Documents123
Document Enrollment123
Viewing Documents124
Stop Payment125
Single Check125
Multiple Checks127
ACH129
Settings132
Contact Settings132
Adding a New Phone132
Editing a Phone133
Deleting a Phone134
Editing an Email Address135

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