Peoples Bank Online Banking User Guide

Getting Started8
Digital Banking System Requirements8
Browser (Desktop & Mobile)8
Mobile Device (App)8
Mobile Remote Deposit Capture8
New User Enrollment9
Logging In10
Out-of-Band Authentication12
Logging Off13
DUO Mobile14
Resetting a Forgotten Password16
Retrieve a Forgotten Username17
Password Security Check18
Accounts19
Dashboard Overview19
Account Details Overview20
Transaction Details22
Adding a New Account24
Adding an Account to Money Manager25
Adding an External Account26
Removing an External Account28
Organize Dashboard29
Reorder Accounts29
Rename Accounts30
Hide/Unhide Accounts31
App Appearance32
Quick Pay33
Selecting Favorite Payees33
Person to Person34
Bill Pay36
External Account38
Monthly Activity40
Move Money41
Move Money Overview41
Bill Pay Enrollment42
Adding a Payee44
Person to Person Payee44
Bill Pay Payee - Company46
Bill Pay Payee - Individual48
Favoriting a Payee51
Editing a Payee52
Deleting a Payee53
New Transaction54
Transferring Money Between Your Accounts54
Making a Loan Payment56
Transferring Money to Another Person (P2P)58
Making a Bill Pay Payment60
Editing Transfers/Payments62
Skip Transfers/Payments63
Deleting Transfers/Payments64
Money Manager65
Initial Setup65
Tagging Transactions66
Splitting a Transaction68
Money Manager Dashboard70
Spending by Category71
Budget73
Adding Budgets74
Managing Budgets75
Add a Budget Alert77
Cashflow Overview78
Add a Bill or Income79
Net Worth80
Add an Unlinked Asset or Debt81
Goals82
Adding Goals83
Save for Goals83
Pay Off Goals84
Add a Goal Alert85
Managing Goals86
Security87
Protecting Your Information87
General Guidelines87
Login ID and Password87
Fraud Prevention87
Login Settings88
Change Username88
Change Password89
Change Security Questions90
Recent Logins91
Mobile Security Preferences92
Enabling Biometric Sign-In92
Enabling FaceID93
Enabling PIN Login94
Auto-Login95
Alerts96
Alerts Overview96
Custom Alerts97
Bill Pay Alerts98
Security Alerts99
Money Manager Alerts100
Turning Alerts On and Off101
Editing or Deleting Alerts102
Previous Alerts103
Deposit Checks104
Remote Deposit104
Manage Cards105
Turn Card On or Off105
Card Name106
Card Alert107
Temporary Spending Limit Increase108
Change PIN109
Report Lost or Stolen Card110
Travel Notification111
Enable Automatic On/Off113
Reports115
Creating a New Report115
Account Activity Report115
Sub-User Account Access Report116
Running an Existing Report117
Editing a Report118
Deleting a Report119
Services120
Locations120
Secure Message Overview121
Sending a Secure Message122
Submit a Form123
Documents124
Document Enrollment124
Viewing Documents125
Stop Payment126
Single Check126
Multiple Checks128
ACH130
Settings132
Contact Settings132
Adding a New Phone132
Editing a Phone133
Deleting a Phone134
Editing an Email Address135

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