Peoples Savings Bank Consumer Online Banking User Guide

Getting Started8
Digital Banking System Requirements8
Browser (Desktop & Mobile)8
Mobile Device (App)8
Mobile Remote Deposit Capture8
New User Enrollment9
Logging In10
Out-of-Band Authentication12
Logging Off13
DUO Mobile14
Resetting a Forgotten Password16
Retrieve a Forgotten Username17
Accounts18
Dashboard Overview18
Account Details Overview20
Transaction Details22
Adding a New Account24
Opening a New Account25
Organize Dashboard28
Reorder Accounts28
Rename Accounts29
Hide/Unhide Accounts30
Hide/Unhide Dashboard Tiles31
App Appearance32
Quick Pay33
Selecting Favorite Payees33
Person to Person34
Bill Pay36
Monthly Activity38
Security39
Protecting Your Information39
General Guidelines39
Login ID and Password39
Fraud Prevention39
Login Settings40
Change Username40
Change Password41
Change Security Questions42
Recent Logins43
Mobile Security Preferences44
Enabling Biometric Sign-In44
Enabling FaceID45
Enabling PIN Login46
Auto-Login47
Alerts48
Alerts Overview48
Custom Alerts49
Bill Pay Alerts50
Security Alerts51
Turning Alerts On and Off52
Editing or Deleting Alerts53
Previous Alerts54
Move Money55
Move Money Overview55
Adding a Payee56
Person to Person Payee56
Bill Pay Payee - Company58
Bill Pay Payee - Individual60
Favoriting a Payee63
Editing a Payee64
Deleting a Payee65
New Transaction66
Transferring Money Between Your Accounts66
Making a Loan Payment68
Transferring Money to Another Person (P2P)70
Making a Bill Pay Payment72
Editing Transfers/Payments74
Skip Transfers/Payments75
Deleting Transfers/Payments76
Autobooks77
Overview77
Send an Invoice78
Edit Invoice Draft80
Mark Invoice as Paid81
Copy Invoice82
Email Invoice84
Cancel Invoice85
Edit Recurring Schedule86
Pause Recurring Schedule88
Resume Recurring Schedule89
Cancel Recurring Schedule90
Export Invoices91
New Estimate92
Edit an Estimate94
Email an Estimate96
Create an Invoice from an Estimate97
Cancel an Estimate99
Export Estimates100
Add a Customer101
Import Customers102
Export Customers103
Edit a Customer104
Archive a Customer106
Invoice Balance Details108
New Product/Service109
Edit Product/Service110
Delete Product/Service112
Invoice Settings113
Edit Invoice Reminders and Fees114
Payment Form Overview116
Payment Form Settings117
Share Your Payment Form Link118
Email Your Payment Form Link119
Payments120
Refund a Payment121
Cancel a Payment122
Deposit Checks123
Remote Deposit123
Manage Cards124
Turn Card On or Off124
Card Name125
Card Alert126
Temporary Spending Limit Increase127
Change PIN128
Report Lost or Stolen Card129
Travel Notification130
Enable Automatic On/Off132
Reports134
Creating a New Report134
Account Activity Report134
Sub-User Account Access Report135
Running an Existing Report136
Editing a Report137
Deleting a Report138
Services139
Locations139
Secure Message Overview140
Sending a Secure Message141
Submit a Form142
Documents143
Viewing Documents143
Settings144
Contact Settings144
Adding a New Phone144
Editing a Phone145
Deleting a Phone146
Editing an Email Address147
Language Preference148
App Appearance149
Sub-Users150
Sub-Users Overview150
Sub-User Overview151
Adding a New Sub-User152
Editing a Sub-User154
Part 1: Editing Sub-User Access155
Part 2: Editing Sub-User Limits156
Deleting a Sub-User157

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