Peoples Savings Bank Consumer Online Banking User Guide
First page
Table of contents
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Getting Started
8
Digital Banking System Requirements
8
Browser (Desktop & Mobile)
8
Mobile Device (App)
8
Mobile Remote Deposit Capture
8
New User Enrollment
9
Logging In
10
Out-of-Band Authentication
12
Logging Off
13
DUO Mobile
14
Resetting a Forgotten Password
16
Retrieve a Forgotten Username
17
Accounts
18
Dashboard Overview
18
Account Details Overview
20
Transaction Details
22
Adding a New Account
24
Opening a New Account
25
Organize Dashboard
28
Reorder Accounts
28
Rename Accounts
29
Hide/Unhide Accounts
30
Hide/Unhide Dashboard Tiles
31
App Appearance
32
Quick Pay
33
Selecting Favorite Payees
33
Person to Person
34
Bill Pay
36
Monthly Activity
38
Security
39
Protecting Your Information
39
General Guidelines
39
Login ID and Password
39
Fraud Prevention
39
Login Settings
40
Change Username
40
Change Password
41
Change Security Questions
42
Recent Logins
43
Mobile Security Preferences
44
Enabling Biometric Sign-In
44
Enabling FaceID
45
Enabling PIN Login
46
Auto-Login
47
Alerts
48
Alerts Overview
48
Custom Alerts
49
Bill Pay Alerts
50
Security Alerts
51
Turning Alerts On and Off
52
Editing or Deleting Alerts
53
Previous Alerts
54
Move Money
55
Move Money Overview
55
Adding a Payee
56
Person to Person Payee
56
Bill Pay Payee - Company
58
Bill Pay Payee - Individual
60
Favoriting a Payee
63
Editing a Payee
64
Deleting a Payee
65
New Transaction
66
Transferring Money Between Your Accounts
66
Making a Loan Payment
68
Transferring Money to Another Person (P2P)
70
Making a Bill Pay Payment
72
Editing Transfers/Payments
74
Skip Transfers/Payments
75
Deleting Transfers/Payments
76
Autobooks
77
Overview
77
Send an Invoice
78
Edit Invoice Draft
80
Mark Invoice as Paid
81
Copy Invoice
82
Email Invoice
84
Cancel Invoice
85
Edit Recurring Schedule
86
Pause Recurring Schedule
88
Resume Recurring Schedule
89
Cancel Recurring Schedule
90
Export Invoices
91
New Estimate
92
Edit an Estimate
94
Email an Estimate
96
Create an Invoice from an Estimate
97
Cancel an Estimate
99
Export Estimates
100
Add a Customer
101
Import Customers
102
Export Customers
103
Edit a Customer
104
Archive a Customer
106
Invoice Balance Details
108
New Product/Service
109
Edit Product/Service
110
Delete Product/Service
112
Invoice Settings
113
Edit Invoice Reminders and Fees
114
Payment Form Overview
116
Payment Form Settings
117
Share Your Payment Form Link
118
Email Your Payment Form Link
119
Payments
120
Refund a Payment
121
Cancel a Payment
122
Deposit Checks
123
Remote Deposit
123
Manage Cards
124
Turn Card On or Off
124
Card Name
125
Card Alert
126
Temporary Spending Limit Increase
127
Change PIN
128
Report Lost or Stolen Card
129
Travel Notification
130
Enable Automatic On/Off
132
Reports
134
Creating a New Report
134
Account Activity Report
134
Sub-User Account Access Report
135
Running an Existing Report
136
Editing a Report
137
Deleting a Report
138
Services
139
Locations
139
Secure Message Overview
140
Sending a Secure Message
141
Submit a Form
142
Documents
143
Viewing Documents
143
Settings
144
Contact Settings
144
Adding a New Phone
144
Editing a Phone
145
Deleting a Phone
146
Editing an Email Address
147
Language Preference
148
App Appearance
149
Sub-Users
150
Sub-Users Overview
150
Sub-User Overview
151
Adding a New Sub-User
152
Editing a Sub-User
154
Part 1: Editing Sub-User Access
155
Part 2: Editing Sub-User Limits
156
Deleting a Sub-User
157
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