Prism Bank Business Digital Banking User Guide

Getting Started5
Business Online Banking Overview5
Sub-Users5
Companies5
Transaction Type Overview6
Logging In7
Logging Off8
Multi-Factor Authentication9
Logging Off10
DUO Mobile11
Sub-Users13
Sub-Users Overview13
Sub-Users Overview14
Adding a New Sub-User15
Editing a Sub-User17
Part 1: Editing Sub-User Access18
Part 2: Editing Sub-User Limits19
Part 3: Editing Sub-User Authentication20
Deleting a Sub-User21
Company Management22
Company Management Overview22
Part 1: Adding a Company23
Part 2: Adding a New Participant25
Part 3: Company Limits27
Adding Participant to an Existing Company28
Uploading Participants30
Editing a Company31
ACH32
New ACH Batch32
Part 1: Creating an ACH Batch32
Part 2: Adding an Existing Participant34
Part 3: Adding a Detailed Record35
Part 4: Finalizing the ACH Batch37
Part 5: Scheduling the ACH Batch38
Part 6: Reviewing the ACH Batch39
Part 7: Multi-Factor Authentication40
Creating an ACH Template41
Part 1: Creating an ACH Template41
Part 2: Adding an Existing Participant43
Part 3: Adding a Detail Record44
Part 4: Finalizing an ACH Template46
Part 5: Reviewing an ACH Template47
Initiating a Template48
Part 1: Initiating a Template48
Part 2: Scheduling an ACH Batch50
Part 3: Reviewing an ACH Batch51
Part 4: Multi-Factor Authentication52
Editing an ACH Template53
Deleting an ACH Template54
ACH File Upload55
Creating a Template for Delimiter Separated File Uploads57
Editing a Template for Delimiter Separated File Uploads59
Deleting a Template for Delimiter Separated File Uploads60
Uploading a Delimiter Separated File61
Editing an ACH Batch64
Deleting an ACH Batch65
Approving an ACH Batch66
Reversing an ACH Batch67
Tax Payments69
Positive Pay70
Introduction70
Manually Add a Check71
Check Upload Templates73
Fixed Length Template73
Delimiter Separated Template75
Edit Upload Templates77
Manually Add Checks Via Upload79
Managing Exceptions82
Historical Decisions84
Filters85
Add Email Address to Receive Notifications85
Add an Allowed Company86
Manage Allowed Companies87
Actions for Unlisted Companies88
Block an ACH Item89
Manage Blocked Items90
Manage Watch List91
Manage Watch List92
Reports93
Creating a New Report93
Running an Existing Report94
Editing a Report95
Deleting a Report96
Alerts97
Alerts Overview97
Custom Alerts98
Business Banking Alerts99
Security Alerts100
Turning Alerts On and Off101
Editing or Deleting Alerts102
Previous Alerts103

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