QNB Online Business User Guide

Getting Started5
Business Online Banking Overview5
Users5
Recipients5
Business Online Banking Transaction Types6
New User Enrollment7
User Managment8
Users Overview8
User Management Overview9
Adding a New User10
Part 1 of 5: Establishing Transaction Type Rights11
Part 2 of 5: Disabling a Transaction Type12
Part 3 of 5: Editing Approval Limits for a Transaction Type13
Part 4 of 5: Establishing Rights to Access Features14
Part 5 of 5: Establishing Rights to Access Accounts15
Editing an Existing User’s Rights16
Deleting a User17
Recipients18
Recipient Overview18
ACH Only - Part 1 of 2: Adding a Recipient19
ACH Only - Part 2 of 2: Recipient Account Detail20
ACH & Wire - Part 1 of 4: Adding a Recipient21
ACH & Wire - Part 2 of 4: Beneficiary F I Detail22
ACH & Wire - Part 3 of 4: Intermediary F I Detail23
ACH & Wire - Part 4 of 4: Recipient Account Detail24
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient25
Wires Only (Domestic) - Part 2 of 4: Beneficiary F I Detail26
Wires Only (Domestic) - Part 3 of 4: Intermediary F I Detail27
Wires Only (Domestic) - Part 4 of 4: Recipient Account Detail28
Wires Only (International) - Part 1 of 4: Adding a Recipient29
Wires Only (International) - Part 2 of 4: Beneficiary F I Detail30
Wires Only (International) - Part 3 of 4: Intermediary F I Detail31
Wires Only (International) - Part 4 of 4: Recipient Account Detail32
Editing a Recipient33
Editing a Recipient’s Templates34
Deleting a Recipient35
Payments36
Payment Template Overview36
Creating a Template37
ACH Batch38
ACH Payment40
ACH Collection42
ACH Receipt44
Domestic Wire46
International Wire48
Payroll50
Sending a Single Payment52
ACH Batch52
ACH Payment55
ACH Collection57
ACH Receipt60
Domestic Wire62
International Wire64
Payroll66
Splitting a Payment68
Payment From File69
Importing a CSV file70
Importing a NACHA file72
Viewing, Approving or Canceling a Transaction74
Single Transaction74
Multiple Transactions75
Editing or Using a Template76
Deleting a Template77
Tax Payments78
Settings79
Mobile Authorizations79
Business Bill Pay80
Home Page Overview80
Add a Payee82
Company82
Individual Electronic Payments: Allowing an Individual to Provide Their Banking Information84
Individual Electronic Payments: If You Have an Individual’s Account Information86
Individual Check Payments88
Activate a Payee90
Import Payees91
Edit a Payee94
Delete a Payee95
Add and Manage Categories96
Single Payment97
Edit or Stop a Single Payment98
Create a Recurring Payment99
Edit or Stop a Recurring Payment101
Accessing Check Images103
Payment Approval104
Add a Transfer Account105
Delete or Edit a Transfer Account106
One-Time Transfer107
Edit or Stop a Single Transfer108
Recurring Transfers109
Edit or Stop a Recurring Transfer110
Transfer Approval112
Positive Pay113
Introduction113
Managing Exceptions114
Viewing Positive Pay Decisions116
Add a Check Confirmation117
Submit Issued Check File118
Advanced Positive Pay119
Introduction119
Quick Exception Processing120
Submit Issued Check File123
Add New Issued Check File124
Void a Check125
Check Search126
Transaction Extracts129
ACH Transaction Search130
Stop Payment Requests131
Daily Checks Issued Summary132
Exception Items133
Payee Match Report135
ACH Authorization Rules Setup137
Create an ACH Authorization Rule137
Manage ACH Authorization Rules139
Transaction Filters/Blocks140
Issued Check File Processing Log141

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