QNB Online Business User Guide

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Adding a New User An authorized user with Manage Users rights (also known as an Administrator or Admin) can set up a new user by first creating a profile and a unique login ID and password. Within User Policy an Admin can define the accounts, transaction types and features the users have rights to. Note: If a new user does not log in within 12 hours after their creation, their password expires and they will not be able to log in. If the new user needs their temporary password reset, they should contact their Admin or Customer Service Center 215-538-5605 during normal business hours.

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In the Commercial tab, click Users . 1. Click the Add User button in the top right corner. 2. Enter the user’s first and last name and email address. 3. From the “Phone Country” drop-down, select the user’s country and enter their phone number. 4. Create a unique login ID for your new user. 5. Enter a password following our guidelines and confirm it. 6. Click the Save New User Details button when you are finished. You will then be taken to the User Policy page to establish the new user’s rights.

User Managment: Users Overview