QNB Online Business User Guide

122

6a

6b

6c

6. For ACH exceptions: a. (Optional) To create an ACH Authorization Rule, click the Add Rule button. Enter details about the rule and click the Save rule button. b. Review the exception and decision the item as Pay or Return . c. If the exception is returned, select a reason from the drop-down, and click the Save button when you are finished. If the returned exception is an ACH, a Written Statement of Unauthorized Debit will need to be completed. The form will display once you select to return the item. Complete the form and return it via fax to QNB Bank at 215-538-5794.

Advanced Positive Pay: Quick Exception Processing