Quad City Bank & Trust Personal Online Banking Guide
First page
Table of contents
Next page
Last page
Getting Started
7
New User Enrollment
7
Logging In
8
Logging Off
8
Resetting a Forgotten Password
9
Home Page
11
Home Page Overview
11
Account Details Overview
12
Quick Transfer
14
Account Nickname
15
Details & Settings
16
Account Grouping
17
Editing a Group Name
18
Deleting a Group
18
Security
19
Protecting Your Information
19
General Guidelines
19
Login ID and Password
19
Fraud Prevention
19
Security Preferences
20
Change Password
20
Change Login ID
21
Secure Delivery
22
Mobile Security Preferences
23
Enabling Touch ID or Fingerprint Login
23
Enabling Passcode Authentication
25
Enabling Face ID
26
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login
27
Apple® Watch
28
Apple® Watch Setup
28
Viewing Balances and Transactions
28
Alerts Overview
29
Account Alerts
30
History Alerts
31
Online Transaction Alerts
32
Enabling and Disabling Push Notifications
33
Secure Message Overview
34
Sending a Secure Message
35
Transactions
36
Funds Transfer
36
Send Money with Zelle® Setup
38
Initial Setup
38
Adding a Recipient
39
Send Money with Zelle®
40
Request Money with Zelle®
42
Split Payment with Zelle®
43
Zelle® Settings
44
Adding a Personal External Account
45
Verify an External Transfer Account with Micro-Deposits
46
Manage External Transfer Accounts
48
Nickname External Transfer Accounts
48
Remove External Transfer Accounts
49
Loan Payment
50
Activity Center Overview
52
Using Filters
53
Creating or Deleting Custom Views Using Favorites
54
Editing Transactions
55
Canceling Transactions
56
Services
57
Stop Payment Request
57
Single Check
57
Multiple Checks
58
Check Reorder
59
ClickSWITCH
60
Direct Deposits
60
Manual Switch
60
Switch Assist
62
Recurring Payments
65
Manual Switch
65
Switch Assist
66
Existing Switches
68
Settings
69
Account Preferences
69
Text Enrollment
70
Address Change Request
72
Statement Delivery
73
Accessibility
74
Bill Pay
75
Bill Pay Overview
75
Hiding or Unhiding Payees from Payment Screen
77
Hide a Payee
77
Unhide a Payee
77
Creating a Payee Overview
78
Creating a Payee: Company
79
For a Known Payee
80
For an Unknown Payee
81
Creating a Payee: Person
82
Part 1 of 3: Choosing Payee and Payment Method
82
Part 2 of 3: Adding Payee Information
83
Part 3 of 3: Keyword (Email/Text Only) and One-Time Activation Code
84
Editing a Payee
85
Deleting a Payee
86
Scheduling Payments
87
Rush Delivery
88
Recurring Payments
90
Editing Payments
92
Skipping Payments
94
Deleting Payments
95
Setting Up eBills
96
Adding an Account
97
Editing an Account
98
Deleting an Account
99
Editing Alerts
100
Categories
101
Editing a Category
102
Deleting a Category
103
Add a Transfer Account
104
Make a Transfer
106
GiftPay Overview
108
Creating a Recipient: Gift Check
109
Creating a Recipient: Donation
111
Sending a Gift
113
Sending a Donation
115
Editing a Gift or Donation Recipient
117
Deleting a Gift or Donation Recipient
118
Editing a Pending Gift or Donation
120
Deleting a Pending Gift or Donation
122
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