Redneck Bank Online Banking eGuide

4

Table of Contents Getting Started

New User Enrollment....................................................................................................7 Logging Off.............................................................................................................................. 9 Resetting A Forgotten Password. ..............................................................................10 Home Page Home Page Overview..................................................................................................12 Account Details Overview...........................................................................................14 Quick Transfer. ............................................................................................................16 Account Nickname. .....................................................................................................17 Details & Settings. .......................................................................................................18 Account Grouping. ......................................................................................................19 Editing a Group Name. ........................................................................................................ 20 Deleting a Group. ................................................................................................................. 20 Security Protecting Your Information......................................................................................21 General Guidelines............................................................................................................... 21 Login ID and Password........................................................................................................ 21 Fraud Prevention.................................................................................................................. 21 Security Preferences...................................................................................................22 Change Password................................................................................................................. 22 Secure Delivery..................................................................................................................... 23 Mobile Security Preferences......................................................................................24 Enabling Touch ID or Fingerprint Login............................................................................. 24 Enabling Passcode Authentication..................................................................................... 26 Enabling Face ID. .................................................................................................................. 27 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login. ............. 28 Alerts Overview............................................................................................................29 Account Alerts....................................................................................................................... 30 History Alerts. ....................................................................................................................... 31 Online Transaction Alerts.................................................................................................... 32 Reminders............................................................................................................................. 33 Security Alerts Overview.............................................................................................34 Editing Delivery Preferences............................................................................................... 34 Enabling and Disabling Push Notifications. .............................................................35 Secure Message Overview. ........................................................................................36 Sending a Secure Message.........................................................................................37 Transaction Types Moving Money Overview............................................................................................38