Republic Bank Business Online Banking and Mobile App User Guide

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Table of Contents Getting Started

Logging In.......................................................................................................................8 Logging Off ............................................................................................................................. 8 Resetting a Forgotten Password .................................................................................9 Home Page Home Page Overview .................................................................................................11 Account Details Overview ..........................................................................................13 Quick Transfer.............................................................................................................15 Account Nickname......................................................................................................16 Details & Settings........................................................................................................17 Account Grouping.......................................................................................................18 Editing a Group Name......................................................................................................... 19 Deleting a Group.................................................................................................................. 19 Security Protecting Your Information......................................................................................20 General Guidelines .............................................................................................................. 20 Login ID and Password........................................................................................................ 20 Fraud Prevention ................................................................................................................. 20 Security Preferences...................................................................................................21 Change Password ................................................................................................................ 21 Change Login ID ................................................................................................................... 22 Secure Delivery .................................................................................................................... 23 Mobile Security Preferences......................................................................................24 Enabling Touch ID or Fingerprint Login ............................................................................ 24 Enabling Passcode Authentication .................................................................................... 26 Enabling Face ID................................................................................................................... 27 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 28 Apple ® Watch...............................................................................................................29 Apple ® Watch Setup............................................................................................................. 29 Viewing Balances and Transactions .................................................................................. 29 Alerts Overview ...........................................................................................................30 Account Alerts ...................................................................................................................... 31 History Alerts........................................................................................................................ 32 Online Transaction Alerts ................................................................................................... 33 Reminders............................................................................................................................. 34 Security Alerts Overview ............................................................................................35 Editing Delivery Preferences............................................................................................... 35 Enabling and Disabling Push Notifications..............................................................36