Riverview Bank Consumer Online Banking User Guide

First page Table of contents Next page Last page

Getting Started	6
New User Enrollment	6
Logging In	8
Logging Off	8
Resetting a Forgotten Password	9
Home Page	11
Home Page Overview	11
Account Details Overview	12
Quick Transfer	14
Account Nickname	15
Details & Settings	16
Account Grouping	17
Editing a Group Name	18
Deleting a Group	18
Security	19
Protecting Your Information	19
General Guidelines	19
Login ID and Password	19
Fraud Prevention	19
Security Preferences	20
Change Password	20
Change Login ID	21
Secure Delivery	22
Mobile Security Preferences	23
Enabling Touch ID or Fingerprint Login	23
Enabling Face ID	25
Disabling Touch ID, Fingerprint or Facial ID Login	26
Alerts Overview	27
Account Alerts	28
History Alerts	29
Online Transaction Alerts	30
Reminders	31
Security Alerts Overview	32
Editing Delivery Preferences	32
Enabling and Disabling Push Notifications	33
Secure Message Overview	34
Sending a Secure Message	35
Transaction Types	36
Moving Money Overview	36
Transactions	37
Funds Transfer	37
Adding a Personal External Account	39
Verifying a Personal External Account	40
Activity Center Overview	41
Using Filters	42
Creating or Deleting Custom Views Using Favorites	43
Editing Transactions	44
Canceling Transactions	45
Bill Payment	46
Bill Pay Overview	46
Creating a Payee	46
Editing a Payee	48
Deleting a Payee	49
Making a Single Payment	50
Paying Multiple Bills	51
Payment Activity	52
Cancel a Pending Payment	53
Advanced Bill Payment	54
Bill Pay Overview	54
Hiding or Unhiding Payees from Payment Screen	56
Hide a Payee	56
Unhide a Payee	56
Creating a Payee Overview	57
Creating a Payee: Company	58
For a Known Payee	59
For an Unknown Payee	60
Creating a Payee: Person	61
Part 1 of 3: Choosing Payee and Payment Method	61
Part 2 of 3: Adding Payee Information	62
Part 3 of 3: Keyword (Email/Text Only) and One-Time Activation Code	63
Editing a Payee	64
Deleting a Payee	65
Scheduling Payments	66
Rush Delivery	67
Recurring Payments	69
Editing Payments	71
Skipping Payments	73
Deleting Payments	74
Setting Up eBills	75
Adding an Account	76
Editing an Account	77
Deleting an Account	78
Editing Alerts	79
Categories	80
Editing a Category	81
Deleting a Category	82
Services	83
Stop Payment Request	83
Check Reorder	84
Mobile RDC Enrollment	86
Mobile Deposits	87
Settings	88
Profile	88
Account Preferences	89
Text Enrollment	90
Address Change Request	92
Statement Delivery	93
Themes	94
Accessibility	95
Locations	96
Branches and ATMs	96

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