Roxboro Savings Bank Desktop Business Guide

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Part 4 of 4: Dual Control If a payment requires dual approval, once one user creates an ACH transaction a second user with ACH approval authority will need to approve the payment before it can be processed. Daily reminders will be sent to all users that have ACH approval authority. They will get a notification for each payment needing approval. If payments aren’t approved before the Deliver By date, they will still remain in a “Needs Approval” status. Once approved, the Deliver By date will update and the notification emails will cease. Single user businesses can also set up dual control by creating a separate user ID for themselves that only has ACH approval authority. For example, they can originate an ACHe transaction on their desktop and approve it through the Roxboro Savings Bank mobile app.

Business Banking: Users Overview