Signature Bank Arkansas Personal Banking User Guide

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Table of Contents Getting Started

Digital Banking System Requirements........................................................................9 Browser (Desktop & Mobile)................................................................................................. 9 Mobile Device (App)............................................................................................................... 9 Mobile Remote Deposit Capture.......................................................................................... 9 New User Enrollment..................................................................................................10 Logging In.....................................................................................................................11 Multi-Factor Authentication.......................................................................................13 Logging Off............................................................................................................................ 14 Duo Mobile............................................................................................................................ 15 Resetting a Forgotten Password................................................................................17 Accounts Dashboard Overview..................................................................................................18 Account Details Overview...........................................................................................19 Transaction Details......................................................................................................21 Accounts Organize Dashboard...................................................................................................23 Language Preference........................................................................................................... 23 Reorder Accounts................................................................................................................. 24 Rename Accounts................................................................................................................. 25 Hide/Unhide Accounts......................................................................................................... 26 Hide/Unhide Dashboard Tiles............................................................................................. 27 App Appearance................................................................................................................... 28 Quick Pay......................................................................................................................29 Selecting Favorite Payees.................................................................................................... 29 Person to Person.................................................................................................................. 30 Bill Pay................................................................................................................................... 32 External Account.................................................................................................................. 34 Monthly Activity...........................................................................................................36 FinancialVue Initial Setup..................................................................................................................37 Adding an Account to FinancialVue.................................................................................... 38 Tagging Transactions........................................................................................................... 40 Splitting a Transaction......................................................................................................... 42 FinancialVue Dashboard.............................................................................................44 Spending by Category.................................................................................................45