Signature Bank Personal Guide to Digital Banking

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Table of Contents Getting Started First Time Login.............................................................................................................8 Home Page Home Page Overview ...................................................................................................9 Account Summary Overview .............................................................................................. 11 Account Details Overview ..........................................................................................12 Quick Transfer.............................................................................................................14 Account Nickname......................................................................................................15 Details & Settings........................................................................................................16 Account Grouping.......................................................................................................17 Editing a Group Name......................................................................................................... 18 Deleting a Group.................................................................................................................. 18 Security Protecting Your Information......................................................................................19 General Guidelines .............................................................................................................. 19 Login ID and Password........................................................................................................ 19 Fraud Prevention ................................................................................................................. 19 Security Preferences...................................................................................................20 Change Password ................................................................................................................ 20 Change Login ID ................................................................................................................... 21 Secure Delivery .................................................................................................................... 22 Mobile Security Preferences......................................................................................23 Enabling Touch ID or Fingerprint Login ............................................................................ 23 Enabling Passcode Authentication .................................................................................... 25 Enabling Face ID................................................................................................................... 26 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 27 Apple ® Watch...............................................................................................................28 Apple ® Watch Setup............................................................................................................. 28 Viewing Balances and Transactions .................................................................................. 28 Alerts Overview ...........................................................................................................29 Account Alerts ...................................................................................................................... 30 History Alerts........................................................................................................................ 31 Non-Online Transaction Alerts........................................................................................... 32 Online Transaction Alerts ................................................................................................... 33 Security Alerts Overview ............................................................................................34 Editing Delivery Preferences............................................................................................... 34 Enabling and Disabling Push Notifications..............................................................35 Secure Message Overview .........................................................................................36 Sending a Secure Message ........................................................................................37