Signature Bank of Arkansas Business Banking User Guide

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Table of Contents Getting Started

Business Online Banking Overview ............................................................................6 Sub-Users................................................................................................................................ 6 Companies .............................................................................................................................. 6 Transaction Type Overview .........................................................................................7 Logging In.......................................................................................................................8 Logging Off ............................................................................................................................. 9 Multi-Factor Authentication.......................................................................................10 Logging Off ........................................................................................................................... 11 Duo Mobile ........................................................................................................................... 12 Sub-Users Sub-Users Overview ...................................................................................................14 Sub-Users Overview ............................................................................................................ 15 Adding a New Sub-User ...................................................................................................... 16 Editing a Sub-User ......................................................................................................18 Part 1: Editing Sub-User Access.......................................................................................... 19 Part 2: Editing Sub-User Limits........................................................................................... 20 Part 3: Editing Sub-User Authentication ........................................................................... 21 Deleting a Sub-User....................................................................................................22 Company Management Company Management Overview ............................................................................23 Adding a Participant to an Existing Company .........................................................24 Uploading Participants........................................................................................................ 26 Editing a Company......................................................................................................27 ACH New ACH Batch ...........................................................................................................28 Part 1: Creating an ACH Batch............................................................................................ 28 Part 2: Adding an Existing Participant ............................................................................... 30 Part 3: Adding a Detail Record ........................................................................................... 31 Part 4: Finalizing the ACH Batch......................................................................................... 33 Part 5: Scheduling the ACH Batch...................................................................................... 34 Part 6: Reviewing the ACH Batch ....................................................................................... 35 Part 7: Multi-Factor Authentication ................................................................................... 36 Creating an ACH Template ........................................................................................37 Part 1: Creating an ACH Template ..................................................................................... 37 Part 2: Adding an Existing Participant ............................................................................... 39 Part 3: Adding a Detail Record ........................................................................................... 40