South Louisianna Bank Personal Online Banking User Guide

Getting Started8
Digital Banking System Requirements8
Browser (Desktop & Mobile)8
Mobile Device (App)8
Mobile Remote Deposit Capture8
New User Enrollment9
Logging In10
Logging Off10
Resetting a Forgotten Password11
Retrieve a Forgotten Username12
Accounts13
Dashboard Overview13
Account Details Overview14
Transaction Details16
Adding a New Account18
Adding an Account to Money Manager19
Organize Dashboard20
Reorder Accounts20
Rename Accounts21
Hide/Unhide Accounts22
Hide/Unhide Dashboard Tiles23
App Appearance24
Quick Pay25
Selecting Favorite Payees25
Person to Person26
Bill Pay28
Monthly Activity30
Money Manager31
Initial Setup31
Tagging Transactions32
Splitting a Transaction34
Money Manager Dashboard36
Spending by Category37
Budget39
Adding Budgets40
Managing Budgets41
Add a Budget Alert43
Cashflow Overview44
Add a Bill or Income45
Net Worth46
Add an Unlinked Asset or Debt47
Goals48
Adding Goals49
Save for Goals49
Pay Off Goals50
Add a Goal Alert51
Managing Goals52
Security53
Protecting Your Information53
General Guidelines53
Login ID and Password53
Fraud Prevention53
Login Settings54
Change Username54
Change Password55
Change Security Questions56
Recent Logins57
Mobile Security Preferences58
Enabling Biometric Sign-In58
Enabling PIN Login59
Auto-Login60
Alerts61
Alerts Overview61
Custom Alerts62
Bill Pay Alerts63
Security Alerts64
Money Manager Alerts65
Turning Alerts On and Off66
Editing or Deleting Alerts67
Previous Alerts68
Move Money69
Move Money Overview69
Bill Pay Enrollment70
Adding a Payee72
Person to Person Payee72
Bill Pay Payee - Company74
Bill Pay Payee - Individual76
Favoriting a Payee79
Editing a Payee80
Deleting a Payee81
New Transaction82
Transferring Money Between Your Accounts82
Making a Loan Payment84
Transferring Money to Another Person (P2P)86
Making a Bill Pay Payment88
Editing Transfers/Payments90
Skip Transfers/Payments91
Deleting Transfers/Payments92
Deposit Checks93
Remote Deposit93
Manage Cards94
Turn Card On or Off94
Card Name95
Card Alert96
Change PIN97
Report Lost or Stolen Card98
Travel Notification99
Enable Automatic On/Off101
Reports103
Creating a New Report103
Account Activity Report103
Running an Existing Report104
Editing a Report105
Deleting a Report106
Services107
Locations107
Secure Message Overview108
Sending a Secure Message109
Submit a Form110
Documents111
Document Enrollment111
Viewing Documents112
Stop Payment113
Single Check113
Multiple Checks115
ACH117
Settings119
Contact Settings119
Adding a New Phone119
Editing a Phone120
Deleting a Phone121
Editing an Email Address122

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