South Louisianna Bank Personal Online Banking User Guide
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Table of contents
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Getting Started
8
Digital Banking System Requirements
8
Browser (Desktop & Mobile)
8
Mobile Device (App)
8
Mobile Remote Deposit Capture
8
New User Enrollment
9
Logging In
10
Logging Off
10
Resetting a Forgotten Password
11
Retrieve a Forgotten Username
12
Accounts
13
Dashboard Overview
13
Account Details Overview
14
Transaction Details
16
Adding a New Account
18
Adding an Account to Money Manager
19
Organize Dashboard
20
Reorder Accounts
20
Rename Accounts
21
Hide/Unhide Accounts
22
Hide/Unhide Dashboard Tiles
23
App Appearance
24
Quick Pay
25
Selecting Favorite Payees
25
Person to Person
26
Bill Pay
28
Monthly Activity
30
Money Manager
31
Initial Setup
31
Tagging Transactions
32
Splitting a Transaction
34
Money Manager Dashboard
36
Spending by Category
37
Budget
39
Adding Budgets
40
Managing Budgets
41
Add a Budget Alert
43
Cashflow Overview
44
Add a Bill or Income
45
Net Worth
46
Add an Unlinked Asset or Debt
47
Goals
48
Adding Goals
49
Save for Goals
49
Pay Off Goals
50
Add a Goal Alert
51
Managing Goals
52
Security
53
Protecting Your Information
53
General Guidelines
53
Login ID and Password
53
Fraud Prevention
53
Login Settings
54
Change Username
54
Change Password
55
Change Security Questions
56
Recent Logins
57
Mobile Security Preferences
58
Enabling Biometric Sign-In
58
Enabling PIN Login
59
Auto-Login
60
Alerts
61
Alerts Overview
61
Custom Alerts
62
Bill Pay Alerts
63
Security Alerts
64
Money Manager Alerts
65
Turning Alerts On and Off
66
Editing or Deleting Alerts
67
Previous Alerts
68
Move Money
69
Move Money Overview
69
Bill Pay Enrollment
70
Adding a Payee
72
Person to Person Payee
72
Bill Pay Payee - Company
74
Bill Pay Payee - Individual
76
Favoriting a Payee
79
Editing a Payee
80
Deleting a Payee
81
New Transaction
82
Transferring Money Between Your Accounts
82
Making a Loan Payment
84
Transferring Money to Another Person (P2P)
86
Making a Bill Pay Payment
88
Editing Transfers/Payments
90
Skip Transfers/Payments
91
Deleting Transfers/Payments
92
Deposit Checks
93
Remote Deposit
93
Manage Cards
94
Turn Card On or Off
94
Card Name
95
Card Alert
96
Change PIN
97
Report Lost or Stolen Card
98
Travel Notification
99
Enable Automatic On/Off
101
Reports
103
Creating a New Report
103
Account Activity Report
103
Running an Existing Report
104
Editing a Report
105
Deleting a Report
106
Services
107
Locations
107
Secure Message Overview
108
Sending a Secure Message
109
Submit a Form
110
Documents
111
Document Enrollment
111
Viewing Documents
112
Stop Payment
113
Single Check
113
Multiple Checks
115
ACH
117
Settings
119
Contact Settings
119
Adding a New Phone
119
Editing a Phone
120
Deleting a Phone
121
Editing an Email Address
122
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