Southern Bank Business Mobile Banking User Guide

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Table of Contents Getting Started

User Enrollment.............................................................................................................6 New User................................................................................................................................. 6 Converted User..............................................................................................................7 Logging Off.............................................................................................................................. 8 Transactions Page Transactions Page Overview........................................................................................9 Account Settings................................................................................................................... 11 Edit Nickname....................................................................................................................... 11 Hide Account......................................................................................................................... 12 Unhide Account.................................................................................................................... 12 Viewing a Transaction Image.....................................................................................13 Attaching an Image to a Transaction........................................................................14 Security Protecting Your Information......................................................................................15 General Guidelines............................................................................................................... 15 Login ID and Password........................................................................................................ 15 Fraud Prevention.................................................................................................................. 15 Alerts Delivery Options...............................................................................................16 Email and Text Alerts........................................................................................................... 16 Security Alerts....................................................................................................................... 17 Account Alerts....................................................................................................................... 18 Cards On/Off................................................................................................................19 Transaction Types Moving Money Overview............................................................................................20 Transactions Transfer Funds.............................................................................................................22 Canceling a Transfers........................................................................................................... 24 Deposits .......................................................................................................................25 Bill Pay Pay Bills Overview.......................................................................................................26 Creating a Payee................................................................................................................... 26 Editing a Payee...................................................................................................................... 27 Delete a Payee...................................................................................................................... 28