Southern BusinessPro User Guide

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ACH Positive Pay

All approvals must be received before exceptions without a Transmitted status are transmitted. Manage Exceptions In the Account Services tab, click ACH Positive Pay. 1. Check the box beside each exception in which you want to make a decision. 2. Select the decision option pay or return. See Note for additional information. 3. Click the Continue button. 4. Review the exceptions information and click the Approve/Transmit button. 5. Cutoff time for decisions is 3:00 PM. If no decision is made, the item will return. 6. If you need to make changes to existing payment rules or remove a previously authorized company, please call the Customer Care Center at 855-275-7226, Option 3, Option 2. To modify the automatic rule settings for an ACH Positive Pay exception item, click the “Edit payment rule” link for any company set to Pay and make the appropriate changes. See below for details. • Creating a payment rule allows the specific company to process recurring transactions within the designated parameters without requiring further review. • To allow a company to process a single transaction only, de-select the “Add payment rule for this originating company” check box while managing an exception item. Amount Settings: Exact amount refers to the maximum amount in ACH PP. If an amount is entered in this field, it will be treated as a maximum threshold for the ACH Company being authorized. ACH Transaction Type Setting: The setting for ACH Transaction Type should be left with the default of All-Select All. To View an Exception Status Report: In the Account Services tab, click ACH Positive Pay - Exception status. Select the appropriate account/accounts, date range and exception type. Click the Search button.

ACH Positive Pay: Manage Exceptions